Manager, Case Receipt

Johnson & Johnson

Manager Case Receipt leading operational execution in Global Medical Safety Operations at Johnson & Johnson. Ensuring compliance and quality in case receipt and pharmacovigilance activities.

Posted 7/21/2026full-timeBangalore • 🇮🇳 IndiaSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading operational execution within the pharmaceutical industry, focusing on case receipt activities, regulatory compliance, and process improvement. Proficient in managing team dynamics and performance while ensuring adherence to global safety reporting regulations.

Highest-signal resume keywords

Pharmaceutical Industry ExperiencePharmacovigilance KnowledgeRegulatory Compliance ExpertiseTeam Leadership and DevelopmentProcess Improvement Initiatives

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Case ManagementOperational Metrics DevelopmentKey Performance Indicators MonitoringRisk AssessmentNonconformance ReviewCAPA ActivitiesAudit SupportInspection ReadinessQuality Readiness

Soft Skills

People LeadershipTraining OversightPerformance SupportCollaboration

Tools & Technologies

Pharmacovigilance Safety SystemsArigGlobal LSMVStandard Office Applications

Certifications & Qualifications

RNRPhPharmD

Industry Keywords

Global Case ReceiptDrug SafetyHealth-Related DisciplineScientific DisciplineHigh-Volume Operational Environment

About the role

Key responsibilities & impact

Lead daily operational execution and oversight of Global Case Receipt activities
Ensure timely, accurate, and compliant execution of case receipt
Manage team capacity, resource needs, workload allocation, and staffing priorities
Provide people leadership, including training oversight, development planning, and performance support
Develop, monitor, and report operational metrics and key performance indicators
Partner with internal GMSO functions and other stakeholders to clarify procedures and resolve issues
Identify and lead process improvement initiatives and cross-functional projects
Support audit, inspection, and quality readiness
Lead or support investigations, risk assessments, nonconformance reviews, CAPA activities, and remediation plans

Requirements

What you’ll need

Bachelor’s degree in a health‑related or scientific discipline is required
Advanced degree (PhD, PharmD) preferred
Active professional licensure/certification required for nurses or pharmacists (e.g., RN, RPh, PharmD)
Minimum of 8+ years of pharmaceutical industry or clinical experience with a focus on pharmacovigilance and drug safety, including individual case management
Demonstrated knowledge of global safety reporting regulations and guidelines and regulatory compliance across the product lifecycle
Experience working in a high‑volume, regulated operational environment preferred
Proficiency with standard office applications; familiarity with pharmacovigilance safety systems required (ArigGlobal LSMV preferred)

Benefits

Comp & perks

Inclusive work environment
Diversity and dignity of employees respected