Senior Commercial Operations Specialist

Johnson & Johnson

Senior Commercial Operations Specialist driving inventory management and analytical effectiveness in Sports Medicine. Collaborating with cross-functional teams to support sales growth and operational excellence.

Posted 7/21/2026full-timeWest Chester • Massachusetts, Pennsylvania • 🇺🇸 United StatesSenior💰 $79,000 - $127,650 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in data analysis, reporting, and visualization to drive sales performance and inventory management. Proficient in developing training programs and presentations to enhance the effectiveness of sales teams and partners.

Highest-signal resume keywords

Data ManagementSales AnalysisPower BI ReportingProject CoordinationCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisData VisualizationExcelInventory ManagementProcess ImprovementSales Performance AnalysisProject ManagementTraining DevelopmentERP SystemsStatistical Analysis

Soft Skills

Creative Problem-SolvingCollaborationLeadershipPresentation SkillsCommunication

Tools & Technologies

Power BITableauQlikAlteryxSAP

Industry Keywords

Sales ManagementSupply ChainLogisticsCommercial OperationsField Sales Organization

Tech Stack

Tools & technologies

ERPTableau

About the role

Key responsibilities & impact

Prepares regular and ad hoc integrated data mining and analyses for sales management to facilitate identifying potential sales and marketing opportunities.
Responsible for publishing standard reports to the field sales organization and other internal groups for inventory tracking purposes.
Build Power BI reporting, in-depth knowledge of data modeling is required.
Analyzes and interprets both internal and external factors that affect sales performance.
Provides insights to sales and marketing management on sales force effectiveness.
Troubleshoots inquiries about account alignments and performance data and provides counsel and actionable information.
Develops and conducts training in the effective use of data (third party and contracted), applications, and tools provided to make a difference in sales results produced.
Develops and conducts training on inventory management and best practices to field sales partners on an ongoing basis.
Develops and administers special projects.
Prepares presentations and reports to support sales conferences/meetings.
Utilizes or coordinates business systems to gather key information on sales, cost, and key activity information.
Supports Field Sales Organization (FSO) via data target tracking and regular communication with Regional Managers and Field Representatives.
Assists FSO with annual audits and inventory.
Oversee inventory governance including returns, restock discipline, and inventory transfers.
Serve as a subject matter expert for inventory operations and managing escalations.
Mentor junior team members and provide leadership guidance.

Requirements

What you’ll need

Bachelor’s degree required (Business, Supply Chain, Operations, or related field)
Minimum of 4-5 years business experience in sales, logistics, supply chain, finance, marketing, commercial operations, and/or related field is required.
Successful experience with leading and coordination of projects across multiple teams and partners is required.
Experience in data management, analysis and visualization, with proven track record to connect the analysis to insights that inspire action is required.
Strong history applying sophisticated Excel and Microsoft office applications is required.
Excellent communication skills, both written and verbal, with proficiency in interacting across all organizational levels required.
Creative problem-solving skills are required.
Ability to work independently and collaborate with various levels of management and external customers is required.
Ability to effectively develop and present oral presentations is required.
Up to 10% domestic travel may be required.
Preferred: In-depth knowledge of PowerBI, Tableau, Qlik and/or Alteryx is strongly preferred.
History of applying an ERP system, i.e., SAP is preferred.
Experience with inventory and sales analysis is preferred.
Experience with process improvement is preferred.
Experience support field sales partners is preferred.

Benefits

Comp & perks

Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year