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Senior Commercial Operations Manager
Johnson & JohnsonCommercial Operations Sr. Manager at Johnson & Johnson focusing on strategy and business transformation.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading commercial strategies, sales enablement, and operational excellence within complex B2B environments, with a strong focus on data-driven decision-making and stakeholder alignment. Proficient in managing sales compensation structures and driving cross-functional transformation initiatives to enhance business outcomes.
Highest-signal resume keywords
Commercial Strategy DevelopmentSales Enablement ProcessesData Interpretation and AnalysisStakeholder EngagementSales Force Effectiveness (SFE)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Sales OperationsPricing StrategyContract ManagementData ModelingPerformance AnalysisSales Compensation DesignDigital TransformationOperational ExcellenceCross-Functional TransformationMarket Analysis
Soft Skills
Exceptional CommunicationStorytelling SkillsStrategic MindsetHigh Learning AgilityAdaptability in Ambiguous Environments
Certifications & Qualifications
Bachelor’s DegreeMBA or Equivalent
Industry Keywords
Medical DevicesLife SciencesB2B EnvironmentsLATAM Regional ExperienceCommercial Maturity
About the role
Key responsibilities & impact- Lead the development and execution of commercial strategies that support Business Unit objectives and drive profitable growth across the cluster.
- Oversee the Bids & Tenders strategy and execution, ensuring competitive positioning, compliance, and operational excellence in a business representing a significant portion of cluster revenue.
- Drive cross-functional transformation initiatives aimed at improving commercial processes, operational efficiency, customer experience, and business outcomes.
- Lead commercial operations and sales enablement processes, including contract management, consignment, fixed assets, rebates, bonuses, free goods, samples, and tenders, ensuring compliance, process excellence, and business continuity.
- Lead the Sales Force Effectiveness (SFE) agenda, including territory optimization, segmentation, opportunity management and sales productivity improvement.
- Partner with stakeholders to align strategic priorities and ensure execution of key business initiatives.
- Establish governance mechanisms and leadership forums to monitor strategic priorities, business performance, risks, and execution progress.
- Build organizational capabilities by promoting continuous improvement, operational discipline, and a high-performance culture across the commercial organization.
- Define and execute the commercial digital transformation roadmap, including change management initiatives that foster digital adoption, agile ways of working, and data-driven decision-making.
Requirements
What you’ll need- Bachelor’s degree required; advanced degree (MBA or equivalent) strongly preferred.
- 8+ years of progressive experience in commercial strategy, sales enablement, pricing, sales operations, or finance, ideally within medical devices, life sciences, or complex B2B environments.
- Demonstrated experience designing or managing sales compensation and incentive structures in multi-country or matrixed organizations.
- Proven ability to work with large, complex datasets, translating data into insights, narratives, and executive-level recommendations.
- Experience influencing senior leaders and cross-functional stakeholders without direct reporting lines.
- LATAM regional experience preferred; comfort navigating diverse markets, cultures, and levels of commercial maturity.
- Strong analytical acumen with advanced capability in data interpretation, modeling, and performance analysis.
- Exceptional communication and storytelling skills, able to distill complexity into clear, compelling messages.
- Strategic mindset combined with strong execution discipline.
- High learning agility and comfort operating in ambiguous, changing environments.
- Fluent in English and Spanish; Portuguese is a plus.
Benefits
Comp & perks- Inclusive work environment
- Diversity and dignity respect