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IM Transcend Deployment Director
Johnson & JohnsonDeployment Director managing global deployments for IM Transcend business transformation at Johnson & Johnson. Leading teams and ensuring compliance in large-scale ERP initiatives.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Deployment Strategy, Project Management, and Stakeholder Engagement, with a strong focus on compliance and quality in GxP environments. Proven ability to lead cross-functional teams and manage complex ERP Deployment activities while ensuring alignment with business objectives.
Highest-signal resume keywords
Deployment MethodologiesERP DeploymentProject ManagementStakeholder EngagementGxP Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data MigrationSystem IntegrationInfrastructure TransitionCutover ManagementPerformance ManagementKPI ImplementationProcess ImprovementLean MethodologiesSix SigmaMock Cutover Rehearsals
Soft Skills
Interpersonal SkillsNegotiation SkillsLeadershipMentoringCommunication Skills
Tools & Technologies
SAP S/4HANASolution ManagerFioriAutomation ToolsOrchestration Tools
Industry Keywords
PharmaceuticalLife SciencesGxPCSVSDLCRegulatory Compliance
Tech Stack
Tools & technologiesERPSDLC
About the role
Key responsibilities & impact- Develop and own a Deployment Strategy aligned to program objectives, timelines, compliance and funding constraints.
- Leading project teams in the successful delivery of the system deployment in alignment with the business and funding requirements.
- Coordinate and ensure Release activities and milestones that clearly define business tasks, dependencies, resource assignments, success criteria.
- Lead, mentor and manage the deployment team and cross-functional deployment resources; provide direction, coaching and capacity planning for Deployment activities.
- Responsibility for all Deployment activities across Scope, Schedule, Budget and Quality working with Global Template Owners, Business process owners, CEBA & PMO teams to minimize downtime and business impact.
- Ensure compliance with GxP, documentation management and audit requirements throughout Deployment planning and execution.
- Manage vendor and third-party cutover responsibilities and SLAs; coordinate internal and external resources to meet cutover milestones.
- Establish and maintain an effective stakeholder engagement model with Functional, Business Partners and Program Governance, communicating status, risks, issues and expected benefits.
- Adhere to Deployment methodology, incident escalation paths, support rosters and SLAs in coordination with Service Delivery and Functional Teams.
- Ensure rapid incident response and coordinated resolution during the lifecycle of the project; ensure effective triaging of issues, root cause analysis and prioritized remediation plans.
- Manage vendor and third-party responsibilities and SLAs; coordinate internal and external resources to meet program milestones.
- Implement KPIs and performance management processes to track readiness, delivery quality, defects and realized value; capture lessons learned and apply continuous improvement.
- Drive adoption of new technologies (automation, orchestration tools, generative AI where appropriate) to improve cutover predictability, repeatability and speed.
- Provide timely, clear escalation and reporting to senior management and program leadership on program milestones, issues and mitigation plans.
- Adhere to a consistent Deployment Methodology for all IM Transcend releases, ensuring consistency and repeatability across regions and business units.
- Establish governance for the release across all stakeholders, including tools, templates, and best practices.
- Ensure alignment with SAP Clean Core principles and compliance with regulatory requirements during deployment activities.
- Provide matrix leadership for global and regional teams, including business SMEs, JJT & system integrators, and validation experts.
- Collaborate with Deployment Leads, PMO, and technical teams to manage dependencies and ensure adherence to integrated plans across releases.
- Act as the primary interface between program leadership and execution teams, driving alignment on scope, timelines, and readiness within all the deployment domains.
- Oversee end-to-end stakeholder engagement , including leaders at various levels to ensure that the scope of the deployment is clearly defined.
- Manage risk identification and mitigation strategies to ensure business continuity as part of the deployment.
- Validate business readiness checkpoints and coordinate issue resolution, collaborating with the local SME’s during critical milestones.
- Partner with Change Management teams to ensure stakeholder awareness and readiness for cutover activities.
- Support creation of various playbooks, communication plans, and training materials for global and regional teams.
- Provide clear reporting and status updates to senior leadership during cutover phases.
Requirements
What you’ll need- BA/BS or equivalent experience required; MA/MS/MBA preferred.
- University level degree in supply chain, business/IT technical/scientific area or comparable education/experience.
- Proven success leading global cutover or deployment teams for complex Business transformation programs (ERP and broader functional areas).
- Strong knowledge of Deployment methodologies, data migration, system integrations, interfaces and infrastructure transitions.
- Demonstrated program and project management skills, including planning, resource orchestration and stage-gate deployments.
- Experience managing, mentoring and developing cross-functional teams and third-party resources.
- Comfortable with GxP environments, documentation controls and audit expectations.
- Excellent interpersonal, negotiation and executive reporting skills with a track record of aligning cross-functional partners to outcomes.
- Familiarity with automation, testing best practices and process improvement methodologies (Lean, Six Sigma, etc.).
- Deep expertise in ERP Deployment including Solution Confirmation, Program Increment, Testing, Cutover for large-scale, multi-release programs, preferably in a global environment.
- Experience in managing complex cross-functional activities with a focus on mission critical business focused activities.
- Proven experience managing complex system landscapes and dependencies during cutover, including data migration, environment readiness, and mock cutover rehearsals.
- Strong leadership, facilitation, and stakeholder engagement skills, including experience working with business leaders, IT teams, system integrators, and global/regional teams under tight timelines.
- Familiarity with CSV, SDLC, GxP compliance , and regulatory requirements for life sciences or other highly regulated industries.
- Experience in the Pharmaceutical/Life Sciences sector is highly preferred.
- Proficiency with SAP S/4HANA , including understanding technical architecture, integration points, and tools such as Solution Manager ; knowledge of Fiori and relevant modules is a plus.
- Fluent in Written and Spoken English.
- Travel on the Job: Yes Percentage Traveled: Up to 25% (Domestic + International)
Benefits
Comp & perks- an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions.
- vacation days
- parental leave for a minimum of 12 weeks
- bereavement leave
- caregiver leave
- volunteer leave
- well-being reimbursement
- programs for financial, physical and mental health
- service anniversary and recognition awards
- subject to the terms of their respective plans, employees - and in some location’s eligible dependents - can participate in several insurance plans.