Key Account Manager

Johnson & Johnson

Key Account Manager at Johnson & Johnson enhancing formulary access and customer engagement in pharmaceuticals. Collaborating with healthcare providers and stakeholders in the New York/New Jersey region.

Posted 7/18/2026full-timeNew York City • New Jersey, New York • 🇺🇸 United StatesSeniorLead💰 $130,000 - $224,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Specialty Sales and Institutional Sales within the pharmaceutical industry, with a strong focus on engaging Population Health Decision Makers and optimizing formulary access. Proven ability to analyze market data and develop strategic plans that enhance customer engagement and account outcomes.

Highest-signal resume keywords

Specialty Sales ExperienceInstitutional Sales ExperienceU.S. Healthcare Industry KnowledgeFormulary Decision-Making ProcessLeadership Without Authority

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Results DeliveryMarket Data AnalysisStrategic PlanningAccount ManagementCustomer Relationship Development

Soft Skills

Team LeadershipMotivational SkillsEngagement Culture Fostering

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Population Health Decision MakersP&T Committee EngagementAccount InfrastructureHealthcare Quality TrendsReimbursement Trends

About the role

Key responsibilities & impact

Enhancing formulary access and formulary positioning for assigned products by engaging effectively with Population Health Decision Makers
Gaining a deep understanding of customer objectives, challenges and market forces and then translating this knowledge into developing strategic plans to optimize customer engagement and account outcomes.
Embed product(s) into the Account Infrastructure including shaping and preparing markets for the brand across the disease states of schizophrenia, bipolar depression and major depressive disorder.
Developing strong customer relationships; and partnering with key customers to implement compliant value solutions to optimize patient care (Customers include, but are not limited to, key stakeholders and population health decision-makers, IDNs, Academic Health Systems, Veterans Affairs Medical Clinics and Department of Defense accounts).
Integrating and prioritizing account plans with key overlapping J&J partners to influence assigned accounts; realize relevant key objectives to optimize customer engagement and account outcomes.
Analyzing and applying market data to assess business opportunities and priorities, including relevant impact of territory health care quality, delivery and reimbursement trends.
Leading and motivating extended team members to improve performance, while fostering a culture of engagement and accountability.

Requirements

What you’ll need

A minimum of a Bachelor’s Degree is required
Minimum of five (5) years of Specialty sales and/or Institutional sales is required
Minimum of 10 years in pharma required
Experience engaging with P&T committee members and navigating the formulary decision-making process for accounts is required
An in-depth knowledge of the U.S. healthcare industry including an understanding of key stakeholders and delivery of care models is required
Proven success in delivering sales results or strong performance ratings is required
Ability for up to 50% travel including overnights is required
A valid driver’s license within the 50 United States is required
Demonstrated success leading without authority is required
Live within the geography is required

Benefits

Comp & perks

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year Caregiver Leave – 80 hours in a 52-week rolling period10 days Volunteer Leave – 32 hours per calendar year Military Spouse Time-Off – 80 hours per calendar year