Key Account Manager

Johnson & Johnson

Key Account Manager enhancing formulary access for pharmaceutical products in New York/New Jersey. Collaborating with healthcare stakeholders and analysing market data for strategic account management.

Posted 7/18/2026full-timeNew York City • New Jersey, New York • 🇺🇸 United StatesSeniorLead💰 $130,000 - $224,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Specialty Sales and Institutional Sales within the pharmaceutical industry, with a strong focus on formulary access and positioning. Proven ability to develop strategic plans that enhance customer engagement and optimize patient care through effective relationship management with key stakeholders.

Highest-signal resume keywords

Specialty Sales ExperienceFormulary Decision-Making ProcessU.S. Healthcare Industry KnowledgeCustomer Relationship ManagementLeadership Without Authority

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Results DeliveryMarket Data AnalysisAccount PlanningStrategic PlanningPatient Care Optimization

Soft Skills

EngagementMotivationAccountability

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Population Health Decision MakersP&T Committee EngagementIntegrated Delivery Networks (IDNs)Academic Health SystemsVeterans Affairs Medical ClinicsDepartment of Defense Accounts

About the role

Key responsibilities & impact

Enhancing formulary access and formulary positioning for assigned products by engaging effectively with Population Health Decision Makers.
Gaining a deep understanding of customer objectives, challenges and market forces and then translating this knowledge into developing strategic plans to optimize customer engagement and account outcomes.
Embed product(s) into the Account Infrastructure including shaping and preparing markets for the brand across the disease states of schizophrenia, bipolar depression and major depressive disorder.
Developing strong customer relationships; and partnering with key customers to implement compliant value solutions to optimize patient care (Customers include, but are not limited to, key stakeholders and population health decision-makers, IDNs, Academic Health Systems, Veterans Affairs Medical Clinics and Department of Defense accounts).
Integrating and prioritizing account plans with key overlapping J&J partners to influence assigned accounts; realize relevant key objectives to optimize customer engagement and account outcomes.
Analyzing and applying market data to assess business opportunities and priorities, including relevant impact of territory health care quality, delivery and reimbursement trends.
Leading and motivating extended team members to improve performance, while fostering a culture of engagement and accountability.

Requirements

What you’ll need

A minimum of a Bachelor’s Degree is required.
Minimum of five (5) years of Specialty sales and/or Institutional sales is required.
Minimum of 10 years in pharma required.
Experience engaging with P&T committee members and navigating the formulary decision-making process for accounts is required.
An in-depth knowledge of the U.S. healthcare industry including an understanding of key stakeholders and delivery of care models is required.
Proven success in delivering sales results or strong performance ratings is required.
Ability for up to 50% travel including overnights is required.
A valid driver’s license within the 50 United States is required.
Demonstrated success leading without authority is required.
Live within the geography is required.

Benefits

Comp & perks

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: Vacation –120 hours per calendar year.
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year.
Holiday pay, including Floating Holidays –13 days per calendar year.
Work, Personal and Family Time - up to 40 hours per calendar year.
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child.
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year.
Caregiver Leave – 80 hours in a 52-week rolling period.
Volunteer Leave – 32 hours per calendar year.
Military Spouse Time-Off – 80 hours per calendar year.