MT SC ERP D&T Manager, EMEA

Johnson & Johnson

Distribution and Transportation Manager for EMEA region at Johnson & Johnson. Overseeing ERP platform operations and ensuring effective business function support and governance

Posted 7/17/2026full-timeWokingham • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in SAP S/4HANA platform support and transformation within the Distribution and Transportation business area, focusing on stakeholder management, operational efficiency, and continuous improvement. Proven ability to lead cross-functional collaboration and manage complex project timelines while ensuring compliance and data quality.

Highest-signal resume keywords

SAP S/4HANA SupportOperations ManagementStakeholder ManagementDistribution and Transportation PrinciplesERP Transformation Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SAP S/4HANA ArchitectureERP Platform SupportOperational Technology ProcessesRegression TestingData Quality Management

Soft Skills

Analytical SkillsProblem-SolvingCommunication SkillsInterpersonal SkillsCollaboration

Industry Keywords

Healthcare IndustrySupply Chain ManagementCustomer ServiceMulti-ERP EnvironmentSuper User Certification

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Serve as the primary EMEA Operate State contact for the supported Distribution and Transportation business area, ensuring effective coordination between business stakeholders, Super Users, Global Product Owners, Technical Owners, and JJT
Build strong, collaborative relationships with end users, Super Users, and global platform teams to foster alignment, adoption, and effective use of the SAP S/4HANA platform
Coordinate and support standardized regression testing processes within the business function, ensuring consistency, quality, and alignment with release and deployment timelines
Support persona-based security role design and maintenance in alignment with global standards, business requirements, and compliance expectations
Identify, track, and analyze business errors, coordinate resolution efforts, support escalation management, and identify trends for continuous improvement
Partner with the Super User community to manage platform enhancement requests, ensuring alignment with global design governance, business value, and functional priorities
Support smooth transition of newly deployed users from hypercare to Operate State, ensuring readiness, adoption, and a positive onboarding experience
Develop and implement an Operate State transition model as part of the continuous design, build, test, deploy, and support methodology framework
Lead intake, assessment, and prioritization of platform demands from the supported area, managing funding alignment, governance interdependencies, and backlog prioritization
Collaborate with JJT to deliver a unified business-technology support model covering enhancements, capability building, issue resolution, and escalation management
Partner with the Master Data Governance team to implement a coordinated data support model that strengthens data quality, consistency, and operational reliability
Manage KPIs and Control Tower metrics for the supported business function(s), partnering with stakeholders to ensure visibility, issue tracking, proactive risk mitigation, and continuous improvement
Lead the design and delivery of the Super User Certification program, including curriculum development, training execution, engagement tracking, and competency validation
Oversee Super User communities within the assigned area, ensuring ongoing training, onboarding, engagement, knowledge sharing, and proactive succession planning
Maintain and continuously improve tools, processes, and governance routines within the Operate State support model to enhance efficiency and effectiveness
Provide functional support for projects impacting SAP S/4HANA in the supported area, collaborating with cross-functional teams to ensure business requirements are reflected in system design, testing, deployment, and sustainment

Requirements

What you’ll need

Minimum bachelor’s degree required
Minimum of 5 years of experience in Operations, Supply Chain, Customer Service, or large-scale ERP transformation programs required
Minimum of 3 years of ERP platform support and/or transformation experience in the healthcare or health services industry required
Thorough knowledge of Distribution and Transportation management principles required; experience applying these principles and processes within an SAP environment is highly preferred
Excellent analytical, problem-solving, communication, and stakeholder management skills required
Ability to work collaboratively in a fast-paced, complex, and cross-functional environment required
Strong understanding of SAP S/4HANA architecture, modules, and implementation lifecycle required
Strong interpersonal and influencing skills; demonstrated ability to collaborate across workstreams to achieve desired results required
Experience developing, implementing, and/or supporting operational technology processes within a Distribution and Transportation workstream, site, or team required
Experience managing project timelines and milestones in complex business environments required
Demonstrated ability to engage and establish relationships with business partners required
Experience working in a complex, multi-ERP or multi-system environment required
Ability to travel up to 25% required.

Benefits

Comp & perks

Inclusive work environment
Professional development opportunities
Equal opportunity employer