Senior Analyst, Commercial Effectiveness

Johnson & Johnson

Senior Analyst responsible for commercial effectiveness operations within J&J MedTech's Field Sales Organization. Supporting innovative cardiovascular solutions through analytics and operational management.

Posted 7/16/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesSenior💰 $79,000 - $127,650 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing Fleet and SAFE Fleet operations, including policy development, operational risk mitigation, and vendor coordination. Proficient in analytical reporting and effective communication to support field-based organizations and enhance commercial effectiveness.

Highest-signal resume keywords

Fleet Operations ManagementAnalytical SkillsMicrosoft Excel ProficiencyProject CoordinationSOP Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational ReportingMetrics ProductionDashboard CreationVendor CredentialingSafety Initiatives

Soft Skills

Effective CommunicationAttention to DetailTime ManagementCross-Functional CollaborationSound Judgment

Tools & Technologies

LMS OnboardingCPMM Scorecards

Industry Keywords

Field Sales OrganizationMobility LifecyclePolicy AdherenceComplianceOperational Risk

About the role

Key responsibilities & impact

Manage day-to-day Fleet and SAFE Fleet operations, mailbox triage, vehicle replacements, and safety initiatives aligned to SAFE Fleet standards.
Operate the full J&J Mobility lifecycle (provisioning, support, device replacement, vendor coordination) for the Field Sales Organization.
Produce, analyze, and distribute CPMM, SAFE Fleet Ambassador scorecards, and recurring/ad-hoc operational reports to identify trends, risks, and improvement opportunities.
Support key commercial effectiveness projects and special initiatives as needed, managing tasks, stakeholders, timelines, and communications.
Lead training, LMS onboarding, and knowledge-transfer for Fleet and Mobility processes; own communications and enablement with the Field Sales Organization.
Partner with internal stakeholders and external vendors to ensure SLAs, policy adherence, and timely issue resolution.
Develop and maintain policies, SOPs, and governance for fleet, mobility, and (future) credentialing to mitigate access, compliance, and operational risk.

Requirements

What you’ll need

Bachelor’s degree and a minimum of four (4) years of professional experience or Associate’s degree and a minimum of six (6) years of professional experience.
Experience supporting operational programs for a field-based organization (e.g., vendor credentialing, fleet, safety, mobility, commercial operations, or field enablement).
Strong analytical skills, including experience producing metrics, dashboards, scorecards, and recurring performance reports.
Effective Microsoft Excel skills (pivot tables, lookups, formulas).
Excellent communication (verbal and written), documentation, and SOP/policy development skills, with the ability to translate complex requirements into clear guidance for field teams.
Comfort with cross-functional and vendor partnerships.
Ability to manage multiple priorities independently with strong attention to detail and time management.
Demonstrated project coordination and cross‑functional collaboration skills; experience partnering with HR or leadership programs preferred.
Demonstrated sound judgment and discretion when handling sensitive information and navigating complex, cross functional issues.
Ability to function independently as well as collaboratively within a team environment.

Benefits

Comp & perks

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
The Company maintains highly competitive, performance-based compensation programs.
This position is eligible for an annual performance bonus in accordance with the terms of the applicable plan.
The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year.
Bonuses are awarded at the Company’s discretion on an individual basis.
This position is eligible to participate in the Company’s long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year