Manager, Global Commercial Data

Johnson & Johnson

Manager leading customer data strategies for global commercial platforms at DePuy Synthes. Driving simplification and effective data usage across Orthopedic commercial systems.

Posted 7/14/2026full-timeRemote • Ohio • 🇺🇸 United StatesMid-LevelSenior💰 $102,000 - $177,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Expertise in managing and maintaining customer data structures, including Account and Contact 360 views, while ensuring data quality and governance across commercial platforms. Strong analytical and communication skills to bridge business needs with scalable data solutions.

Highest-signal resume keywords

Customer Data ManagementAccount And Contact Data StructuresData Usability ImprovementData GovernanceAnalytical Problem-Solving

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Master Data ManagementData VisualizationData ReportingData AlignmentData Structure Design

Soft Skills

CommunicationTrust BuildingCollaborationSimplificationStakeholder Engagement

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Commercial PlatformsCross-Functional PartnershipData StrategiesOrthopedicsBusiness Stakeholders

About the role

Key responsibilities & impact

Serve as the global owner for the commercial customer data pillar, with a core focus on accounts and contacts across commercial platforms and systems.
Design, manage, and maintain core customer data views that support business needs across multiple commercial systems.
Lead the structure and ongoing maintenance of the Account and Contact 360 views in partnership with business unit stakeholders and cross functional partners.
Own and maintain the Commercial MDM data structure globally, ensuring account, contact, and related sales data are represented in a streamlined, meaningful, and scalable way.
Drive simplification across Orthopedics commercial data while preserving the functionality required by business users and commercial teams.
Partner with business and technical stakeholders to ensure customer data is visualized and reported with quality, accuracy, and clarity.
Reduce ambiguity and confusion in customer data by establishing clear ownership, definitions, governance, and reporting standards.
Support product governance activities and maintain partnership with the Data Strategies team to ensure alignment across related data and platform initiatives.

Requirements

What you’ll need

Minimum of a bachelor’s degree is required.
Minimum of 6 years progressive business experience is required.
Experience managing customer, account, contact, commercial, or master data within complex commercial platforms.
Strong understanding of account and contact data structures, including 360-degree customer views and cross-system data alignment.
Experience partnering with business stakeholders to define data requirements, improve data usability, and support reporting needs.
Ability to operate as a bridge between business teams, platform owners, data teams, and governance stakeholders.
Strong analytical, communication, and problem-solving skills with the ability to simplify complex data topics for business audiences.
Demonstrated ability to build trust with business leaders and translate commercial needs into scalable system and data solutions.
Up to 10% travel may be required.

Benefits

Comp & perks

Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year