Director, Innovative Medicine Operations

Johnson & Johnson

Director of Global Template Owner at Johnson & Johnson leading innovations in healthcare processes. Overseeing ERP transformation and supporting global business operations across various regions.

Posted 7/11/2026full-timeBeerse • 🇧🇪 BelgiumLead💰 €119,200 - €204,355 per yearWebsite

Tech Stack

Tools & technologies

ERPPMP

About the role

Key responsibilities & impact

Collaborate with the Functional template owners and Functional CoE, and lead the Governance process with respect to capability improvements
In partnership with Technology, sustain and manage the content & configuration elements of the system solution including process flows
Partner with Master Data and ensure Delivery of connected master data and transaction data excellence that support IM Operations
Ensure compliance with the IM and Transcend processes
Forge effective partnerships with IT, in the development of the connection points with the Integration layer and seamlessly connect to the enterprise architecture, visualization and analytics design
Work closely with the other Strategic Programs Lead to continuously embed best practice and agile methodologies in the support of IM Transcend system
Ensure support across functions is established and maintained for deployed capabilities
Leverage best practices across the enterprise, drive preventative action, enable enterprise/E2E knowledge-sharing and act as an escalation point for critical user issues
Develop sustainment infrastructure to oversee and assist Super Users in providing access and security controls support for the systems according to the defined processes
Establish a team of experts to provide system audit and inspection support
Ensure all support documentation aligns with the IM Quality Management System requirements, including creation, revision, review, and approval when it is required
Ensure Sustainment functional teams understand the impact systems standards and architecture changes will have on the template capabilities and the need to engage with the Change Control Board
Create and maintain infrastructure of Change Control Boards
Facilitate Business Case justification for Continuous Improvement changes, and lead implementations ensuring business readiness through oversight of Business Adoption and Documentation/Training
Partner with J&J Technology (JJT)
Consistently seek to establish best practices in Functional CoE engagement through actively participating in Continuous Improvement opportunities
Develop team resources that can achieve functional excellence and have the ability to become SMEs for multiple functional areas over time through participating in targeted development programs
Partner with Transcend and IM colleagues
Collaborate with senior leaders to ensure design aligns strategies and roadmaps
Partner with global template team of Supply Chain experts in design, development, maintenance and improvement of global business processes and integration points.

Requirements

What you’ll need

Minimum of High School or equivalent diploma/degree is required; Bachelor’s / University or equivalent degree strongly preferred
Certifications are helpful in one or more of the following: PMP, FPX, or equivalent project management; APICS; and/or Lean/Six Sigma /Process Excellence
Minimum 10 years of relevant work experience
Business functional experience (i.e., Operations, Supply Chain, and/or Finance) working in a complex, multi-ERP / system environment
Experience in operating or supporting large-scale ERP processes following transformation/implementation programs
Experience in supporting, improving, developing, implementing, and leading operational technological processes within a global organization
Strong interpersonal, relationship building, and negotiating/influencing skills, with demonstrated ability to collaborate and communicate at various levels including program teams / execution and senior leadership / strategic levels
People management and development experience (direct or indirect reports and internal/external partners).
Requires proficiency in English (written and verbal) to communicate effectively and professionally; proficiency in German, Dutch, or Italian is helpful.

Benefits

Comp & perks

an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions.
vacation days
parental leave for a minimum of 12 weeks
bereavement leave
caregiver leave
volunteer leave
well-being reimbursement
programs for financial, physical and mental health.
service anniversary and recognition awards
employees - and in some location’s eligible dependents - can participate in several insurance plans.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Operational Technological ProcessesChange Control ManagementProcess Flow ManagementMaster Data ManagementAgile MethodologiesSystem Audit and InspectionDocumentation and Training OversightBusiness Case JustificationIntegration Layer DevelopmentQuality Management System Compliance

Soft Skills

Interpersonal SkillsRelationship BuildingNegotiating SkillsInfluencing SkillsCollaboration Skills

Certifications

PMPFPXAPICSLean/Six Sigma