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Associate Clinical Account Specialist – Electrophysiology
Johnson & JohnsonAssociate Clinical Account Specialist providing expert clinical product assistance within Allentown/Lehigh Valley, PA territories at Johnson & Johnson. Engaging with internal and external stakeholders and delivering clinical training.
About the role
Key responsibilities & impact- Attend all portions of the ACAS fellowship training program without exception.
- Engage in dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during training.
- Understand the dynamics of an EP lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff.
- Prioritize and appropriately respond to requests in a high-stress environment.
- Maintain composure and problem-solving focus during stressful interactions.
- Respond daily to requests by email and voicemail.
- Drive collaboration and maintain consistent, open lines of communication across the assigned responsibilities with the local team/Pod (i.e. TM and other CAS), as well as the support team (i.e. field trainers, site trainers, RBD) and other internal and external partners.
- Responsible for following all company guidelines related to health, safety and environmental practices and that all resources needed to do so are available and in good condition.
- Responsible for adhering to company compliance with all federal, state, local and company regulations, policies, and procedures.
Requirements
What you’ll need- A minimum of Bachelor’s degree is required by the hire date OR minimum of 2 years of related professional experience (engineering, or procedural hospital setting) is required with an Associate’s degree OR a minimum of 1 year of EP mapping experience with an Associate’s degree is required OR Graduate from an accredited academic program OR Industry prep school with a focus on EP with Bachelor’s degree is required OR exiting a branch of the US military with an Associate’s degree is required
- Priority given to candidates with Bachelor’s or Master’s degree in one of the following fields: Biology, Biochemistry, Cardiac Function & Interventional Technology, Chemistry: Polymers/Materials Science, Computer Science, Engineering: Biomedical, Computer Science, Chemical, Electrical, Mechanical, General Engineering, Health Sciences, Kinesiology, Informatics and/or Data Science, Pharmaceutical Science, Physics, Technical Design: Industrial Design/Product Design.
- A valid driver’s license issued in the United States
- The ability to travel related to this role is required. Must be willing and able to travel up to 40% overnight locally, regionally, and nationally.
Benefits
Comp & perks- Health insurance
- Inclusive work environment
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
EP MappingClinical KnowledgeHealth SciencesBiochemistryBiologyEngineeringData ScienceTechnical DesignCardiac FunctionChemistry
Soft Skills
CollaborationComposure Under StressPrioritizationDialogue EngagementAdaptability
Certifications
Valid Driver's License