Key Account Manager

Johnson & Johnson

Key Account Manager driving strategic initiatives in Neuroscience for Johnson & Johnson in New York/New Jersey. Focused on enhancing formulary access and developing customer relationships.

Posted 7/3/2026full-timeNew York City • New Jersey, New York • 🇺🇸 United StatesSeniorLead💰 $130,000 - $224,250 per yearWebsite

About the role

Key responsibilities & impact

Enhancing formulary access and formulary positioning for assigned products by engaging effectively with Population Health Decision Makers
Gaining a deep understanding of customer objectives, challenges and market forces and then translating this knowledge into developing strategic plans to optimize customer engagement and account outcomes.
Embed product(s) into the Account Infrastructure including shaping and preparing markets for the brand across the disease states of schizophrenia, bipolar depression and major depressive disorder.
Developing strong customer relationships; and partnering with key customers to implement compliant value solutions to optimize patient care (Customers include, but are not limited to, key stakeholders and population health decision-makers, IDNs, Academic Health Systems, Veterans Affairs Medical Clinics and Department of Defense accounts).
Integrating and prioritizing account plans with key overlapping J&J partners to influence assigned accounts; realize relevant key objectives to optimize customer engagement and account outcomes.
Analyzing and applying market data to assess business opportunities and priorities, including relevant impact of territory health care quality, delivery and reimbursement trends.
Leading and motivating extended team members to improve performance, while fostering a culture of engagement and accountability

Requirements

What you’ll need

A minimum of a Bachelor’s Degree is required
Minimum of five (5) years of Specialty sales and/or Institutional sales is required
Minimum of 10 years in pharma required
Experience engaging with P&T committee members and navigating the formulary decision-making process for accounts is required
An in-depth knowledge of the U.S. healthcare industry including an understanding of key stakeholders and delivery of care models is required
Proven success in delivering sales results or strong performance ratings is required
Ability for up to 50% travel including overnights is required
A valid driver’s license within the 50 United States is required
Demonstrated success leading without authority is required
Live within the geography is required

Benefits

Comp & perks

Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
10 days Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year

ATS Keywords

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Hard Skills & Tools

Sales Results DeliveryMarket Data AnalysisAccount PlanningCustomer Relationship ManagementStrategic Planning

Soft Skills

Team LeadershipEngagementAccountability

Certifications

Bachelor's DegreeValid Driver's License