Senior Manager, NA & GCSO Performance Center

Johnson & Johnson

NA & GCSO Performance Center Senior Manager managing compliance monitoring activities and execution of training programs in North America. Leading a team to ensure alignment with global compliance expectations and operational improvements.

Posted 7/2/2026full-timeTitusville • New Jersey, Pennsylvania • 🇺🇸 United StatesSenior💰 $122,000 - $212,750 per yearWebsite

About the role

Key responsibilities & impact

Oversee the execution of centralized monitoring reviews and ensure activities follow established risk frameworks and methodologies
Manage workflow and task allocation across PC Monitoring Group to ensure timely and high-quality review execution
Perform quality checks, validate findings, and ensure accurate categorization, documentation, and escalation of issues
Serve as the escalation point for complex cases and support consistent application of monitoring standards
Identify patterns, themes, and emerging risks across monitoring outputs
Collaborate closely with Operational Intelligence to integrate monitoring insights into dashboards and analytical products
Prepare consolidated monitoring summaries and contribute to periodic reporting for global and regional Compliance leadership
Report compliance monitoring results in accordance with global requirements, ensuring transparency and consistency across the region
Recommend enhancements to monitoring methodologies, sampling strategies, and review criteria
Ensure monitoring activities align with global compliance expectations and reflect evolving risk priorities
Maintain strong documentation, audit-readiness, and governance practices across all monitoring processes
Provide day-to-day leadership, coaching, and mentorship to Monitoring & Trending Specialists
Engage with Compliance Officers, Legal, Internal Audit, and business stakeholders on monitoring results, clarifications, and follow-up actions
Support training, capability building, and knowledge-sharing within the Monitoring & Trending team and across the PC.

Requirements

What you’ll need

Bachelor’s degree in Business, Finance, Data Analytics, Law, or related field
4–7 years’ experience in compliance, audit, risk management, or monitoring, with proven ability to analyze and interpret transactional data
Experience guiding or coaching team members or acting as a subject-matter lead
Strong analytical mindset with high attention to detail and ability to identify trends or anomalies
Strong communication skills with ability to explain monitoring findings clearly and constructively
Fluency in English is required.

Benefits

Comp & perks

Health insurance
Retirement plan (pension)
401(k) savings plan
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; 48 hours for Colorado residents; 56 hours for Washington residents
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Data AnalyticsRisk FrameworksMonitoring MethodologiesQuality ChecksDocumentation Practices

Soft Skills

Analytical MindsetAttention to DetailStrong CommunicationCoachingMentorship