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New Technology Specialist – Electrophysiology
Johnson & JohnsonNew Technology Specialist driving adoption of electrophysiology technology in the Midlands region. Providing technical support, training, and leading clinical evaluations in a field-based role.
About the role
Key responsibilities & impact- Providing expert technical and clinical support to electrophysiology labs and customers to accelerate New Product Introductions (NPIs) with CARTO products
- Demonstrate expert knowledge in all clinical data associated with NPIs and be able to clearly articulate this data to customers through education, in-servicing and objection handling.
- Lead the design, planning, and execution of external clinical evaluations, pilot studies, and limited market release (LMR) programs including site selection, protocol implementation, data capture, and post-evaluation analysis.
- Create go-to-market strategies for new product launches, including launch plans, success metrics, stakeholder engagement plans, and risk mitigation.
- Develop and deliver training programs (in-person and virtual) for clinical staff, engineers, and sales teams on new product features, workflows, and best practices.
- Act as the primary field liaison during LMRs and launches coordinate clinical cases, collect field feedback, troubleshoot technical/clinical issues, and ensure compliance with applicable regulatory requirements and company policies.
- Gather, synthesize, and communicate clinical and market feedback to product management, engineering, clinical affairs, and regulatory teams to inform product iterations and labelling.
- Support commercial teams with technical pre-sales activities, site evaluations, and value demonstrations to customers and key opinion leaders (KOLs).
- Partner with the Account Manager and Technical Specialist in the monthly business planning process and POD calls
- Lead by example in sharing best practice and success stories across the cluster and the region using available media (Teams, Newsletters, Town Halls).
- Attendance on product training (both face to face and virtual meeting, e.g. attendance to the EMEA and UK NTS calls) and through ongoing self-learning utilising the on-line tools available (BWI Connect, Axonify, Summit).
Requirements
What you’ll need- Minimum three years’ experience in industry in Electrophysiology with evidence of independent case support to expert level.
- Consistent track record of success with minimum FM/FM for the last 2 years
- Passion, energy, ability to motivate and be followed by the team
- Strong Interpersonal and communication skills
- Strong objection handling skills
- Ability to work in a matrix environment.
- Confidence in providing formal presentations
- Growth mindset
- Demonstrate business acumen and customer-centric mentality
- Strong collaboration skills with colleagues and Teamwork facilitator
- Meticulous business planning and execution
Benefits
Comp & perks- Competitive salary
- Flexible work hours
- Professional development budget
- Home office setup allowance
- Global team events
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Clinical Evaluation DesignData CapturePost-Evaluation AnalysisMarket Release PlanningRegulatory Compliance
Soft Skills
Interpersonal SkillsCommunication SkillsTeam CollaborationMotivational LeadershipGrowth Mindset