Senior Manager, Commercial Education

Johnson & Johnson

Senior Manager responsible for executing LATAM/CANADA rollout of commercial education programs for Wound Closure and Biosurgery. Collaborating with regional leaders and ensuring market readiness.

Posted 6/30/2026full-timeMarkham • 🇨🇦 CanadaSeniorWebsite

About the role

Key responsibilities & impact

Translate the region and market learning roadmaps for Wound Closure and Biosurgery into detailed market-level deployment plans, timelines and resource needs.
Prioritize deployments by market impact, launch schedule and readiness metrics in coordination with leadership.
Contribute to global/regional strategy by providing market intelligence, capability gaps and recommendations for scalable learning approaches.
Localize global Wound Closure and Biosurgery curricula for priority markets (language, clinical practice, regulatory constraints) working closely with content design and clinical validation partners.
Lead preparation and execution of blended delivery modalities: field-based courses, training center programs, simulation/wet labs, virtual modules and certification events.
Ensure instructional fidelity for hands-on labs, case-based learning and scenario-based assessments.
Build and sustain a certified trainer network with documented coverage targets for priority markets.
Own tactical learning deliverables for Wound Closure and Biosurgery product launches in LATAM and Canada.
Act as the education liaison for Wound Closure and Biosurgery to Regional Leadership.
Define and track program KPIs for deployments (customer satisfaction, time-to-certification, certification rates, competency scores, adoption metrics) and report progress to stakeholders.
Manage deployment budgets at the program level; work with leadership to optimize spend through digital scale, vendor management and shared services.
Coach and develop high-performing cross-market educator capabilities.

Requirements

What you’ll need

Bachelor’s degree required; Master’s preferred (Business, Education, Clinical, or related)
6–8+ years progressive experience in healthcare/medical device commercial education, sales enablement or professional education with demonstrated execution responsibility; multi-country experience strongly preferred.
Hands-on experience with curriculum localization, simulation/wet-lab delivery, train-the-trainer models and launch readiness.
Familiarity with learning technologies (LMS/LXP, virtual classroom platforms, assessment tools) and use of learning analytics.
Experience working with hospital systems, OR teams and clinical stakeholders; experience with Wound Closure and Biosurgery products is strongly preferred.
Strong operational and project management skills with the ability to manage multiple market rollouts concurrently.
Excellent facilitation and presentation skills for commercial audiences.
Proven ability to influence stakeholders in a matrix organization
Data-informed mindset; experience defining KPIs and using analytics to guide decisions.
Comfortable with frequent travel across the Americas and working across time zones.
Fluency in English required; additional language(s) advantageous.

Benefits

Comp & perks

Inclusive work environment
Opportunities for professional development

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Hard Skills & Tools

Curriculum LocalizationSimulation/Wet-Lab DeliveryTrain-the-Trainer ModelsMarket Intelligence AnalysisProgram Management

Soft Skills

Facilitation SkillsPresentation SkillsCoaching and Development