Global Institute & Operations Director

Johnson & Johnson

Global Institute & Operations Director leading global professional education strategy for DePuy Synthes. Managing educational programs with a focus on commercial objectives and regulatory standards.

Posted 6/28/2026full-timeWest Chester • Massachusetts, New Jersey, Pennsylvania • 🇺🇸 United StatesLead💰 $164,000 - $328,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading global education strategies and operational excellence, with a strong focus on compliance, performance management, and innovative learning technologies. Proven ability to influence stakeholders and drive alignment with commercial objectives while enhancing educational capabilities.

Highest-signal resume keywords

Global Education LeadershipOperational LeadershipKPI Development and AnalyticsDigital Learning PlatformsRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Education Strategy DevelopmentBudget ManagementPerformance OversightProgram Effectiveness MonitoringCross-Functional Team Leadership

Soft Skills

Strong CommunicationCollaborationOrganizational Leadership

Tools & Technologies

Innovative Learning TechnologiesDigital Learning Platforms

Certifications & Qualifications

Professional Certifications in EducationProject/Program Management

Industry Keywords

Commercial ExcellenceMedTechHealthcareProfessional Medical EducationRegulatory Requirements

About the role

Key responsibilities & impact

Lead the development and execution of global education strategies, ensuring alignment with Commercial Excellence priorities and enterprise objectives .
Oversee global professional education programs, ensuring sustainability, innovation, and compliance with regulatory requirements.
Establish and track key performance indicators (KPIs) to evaluate program effectiveness and drive continuous improvement in training outcomes.
Direct cross ‑ functional teams and external partners to deliver high ‑ impact learning experiences and operational excellence.
Translate organizational vision into medium ‑ to long ‑ term operational strategies (3–5 years) that enhance education capabilities and commercial performance.
Manage global operations including planning, budgeting, performance management, and compliance for education programs.
Drive adoption of innovative learning technologies and systems to enhance engagement and scalability of education delivery.
Partner with senior stakeholders across regions and functions to align educational initiatives with customer, patient, and business needs.
Champion a purpose ‑ driven culture by embedding Johnson & Johnson’s Credo and Leadership Imperatives into education strategies and team practices.

Requirements

What you’ll need

Significant leadership experience in global education, commercial excellence, or related functions
Proven ability to lead complex, cross ‑ functional teams and global initiatives in a matrixed environment
Demonstrated experience developing and implementing education or training strategies tied to business outcomes
Strong operational leadership, including budget management, performance oversight, and compliance execution
Experience using KPIs and analytics to monitor and improve program effectiveness
Ability to influence senior stakeholders and translate strategy into actionable programs
Strong communication, collaboration, and organizational leadership capabilities
Bachelor’s degree required (e.g., Business, Education, Life Sciences, Healthcare, or related field)
Advanced degree (MBA, Master’s, or equivalent) preferred
Experience in MedTech, healthcare, or professional medical education environments
Familiarity with regulatory requirements governing medical education programs
Experience implementing digital learning platforms or innovative education technologies
Track record of driving global process standardization and operational excellence
Experience managing external vendors, academic partnerships, or institutes
Knowledge of commercial enablement, sales training, or customer engagement strategies
Language: English required ; additional languages are a plus
Travel: Up to ~25–40% global travel may be required
Certifications: Professional certifications in education, training, or project/program management preferred

Benefits

Comp & perks

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year