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PQV Trending & Monitoring Analyst
Johnson & JohnsonPQV Trending and Monitoring Analyst 4 responsible for product quality vigilance at Johnson & Johnson. Analyzing data trends and supporting quality improvement initiatives within the organization.
About the role
Key responsibilities & impact- perform and lead activities associated with trend analyses, signal detection, complaint data analysis, metrics, and insights within the Product Quality Vigilance organization
- support the development and implementation of quality, product-specific surveillance strategies through proactive, customer-focused detection and evaluation of potential signals from emerging trends in complaint data
- serve as a key interface with product quality owners, quality integrators, manufacturing sites, clinical, product value-stream, medical safety, quality systems, and other business partners
- apply technical, statistical, product, and process knowledge to transform raw complaint and product data into meaningful insights that support risk-based decision-making, quality improvement, regulatory readiness, and complaint vigilance governance
- support individual complaint investigation review, utilizing global visibility to support and coach local sites and lead improvement projects
Requirements
What you’ll need- Bachelor’s degree in a technical, scientific, engineering, statistics, microbiology, data analytics, quality, or related discipline is required; equivalent experience may be considered where applicable
- Minimum of 5+ years of related experience, including experience working in pharmaceutical, consumer, medical device, quality assurance, quality control, complaint management, post-market vigilance, risk management, compliance, or another highly regulated industry
- Advanced knowledge and proficiency in Microsoft Excel for data analysis and signal detection, including macros, tables, lookups, and related analytical functions
- Experience with signal detection, complaint trending, product quality monitoring, or data-driven quality surveillance activities is preferred
- Experience working with large datasets, complaint systems, quality systems, data processes, dashboards, or technical reporting is preferred
- Working knowledge of complaint handling, quality system regulations, and regulated industry expectations, including applicable GMP, GDP, GVP, medical device, pharmaceutical, and combination product requirements, is preferred
- Demonstrated ability to communicate effectively verbally and in writing, including technical writing, data storytelling, persuasive communication, and presentations to multiple organizational levels
- Global mindset with demonstrated ability to lead change initiatives, manage projects, develop strong relationships, influence without authority, and work independently in a cross-functional environment
Benefits
Comp & perks- an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions
- vacation days
- parental leave for a minimum of 12 weeks
- bereavement leave
- caregiver leave
- volunteer leave
- well-being reimbursement
- programs for financial, physical and mental health
- service anniversary and recognition awards
- participation in several insurance plans
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysissignal detectioncomplaint data analysisquality improvementrisk managementstatistical analysisdata-driven quality surveillancetechnical reportingcomplaint trendingdata processes
Soft Skills
effective communicationtechnical writingdata storytellingpersuasive communicationproject managementrelationship buildinginfluence without authorityindependent workcross-functional collaborationchange management