Associate Director, AI Capabilities Execution

Johnson & Johnson

Associate Director managing AI Capabilities Execution at Johnson & Johnson, focusing on digital channel promotions and omnichannel engagement capabilities. Leading teams and enhancing AI capabilities across commercial pharmaceutical business.

Posted 6/17/2026full-timeTitusville • New Jersey, Pennsylvania • 🇺🇸 United StatesSenior💰 $137,000 - $235,750 per yearWebsite

About the role

Key responsibilities & impact

Shaping, executing, and embedding a competitively differentiated, multi-year capability roadmap strategically aligned to business priorities
Enhancing current tactics and implementing and executing with impact
Managing multiple vendors and providing indirect leadership for a cross-functional team of more than 50 individuals
Collaborating with a variety of stakeholders, including sales and marketing leadership, key analytics stakeholders, and media, data, and omnichannel professionals across business and functional units
Driving current and future AI capabilities to enhance omnichannel orchestration capabilities across J&J NA Pharm
Driving execution, implementation, and delivery of the multi-year Engagement.AI Digital roadmap
Leading ongoing business impact analysis and ensuring appropriate cost-benefit and ROI analysis of capabilities
Developing and implementing change management strategies by collaborating with senior leadership and cross-functional teams
Implementing program management and governance for capabilities and execution through coordination with commercial leadership
Collaborating across business and functional units and in partnership with JJT to identify opportunities to embed capabilities
Building a culture of continuous learning and improvement

Requirements

What you’ll need

Bachelor’s degree required; Master’s or PhD preferred
6+ years of experience in commercial health care or commercial pharmaceutical operations and execution
5+ years of experience in digital media activation or omnichannel orchestration
Strong expertise in program governance, change management, and establishing and embedding data, analytics, and technology capabilities within commercial pharma and/or health care operations
Proven track record of leading, coaching, and developing others with and/or without authority
Proven expertise in problem solving and critical thinking, with a strong understanding of Agile methods
Proven track record in project and program management, governance, and change management methodologies
Excellent networking and collaboration skills, with a proven ability to work in a highly matrixed environment
Working knowledge of fit-for-purpose application of AI/ML solutions to address business needs
Preferred 3+ years of direct experience in customer-facing sales, marketing or related roles
Deep understanding of the commercial domain, executing analytics, and best practices in embedding new capabilities into commercial operations.

Benefits

Comp & perks

medical, dental, vision, life insurance
short- and long-term disability
business accident insurance
group legal insurance
401(k)
long-term incentive program
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member
Caregiver Leave – 10 days
Volunteer Leave – 4 days
Military Spouse Time-Off – 80 hours

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

program governancechange managementdata analyticstechnology capabilitiesdigital media activationomnichannel orchestrationAI/ML solutionsproject managementAgile methodsbusiness impact analysis

Soft Skills

leadershipcoachingproblem solvingcritical thinkingnetworkingcollaborationcontinuous learningimprovementcommunicationstakeholder management