Senior Manager, Product Master Operations

Johnson & Johnson

Sr. Manager of Product Master Operations at DePuy Synthes overseeing product master data in a global, regulated environment.

Posted 6/8/2026full-timeRaynham • Massachusetts, New Jersey, Pennsylvania • 🇺🇸 United StatesSenior💰 $122,000 - $245,000 per yearWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Lead global Product Master Operations within SC&O Systems, ensuring accurate, timely, and compliant creation, maintenance, and governance of product master data across enterprise platforms and regional processes.
Own the operational execution and continuous improvement of product master data processes across the full product lifecycle, including new product introductions, changes, transfers, inactivations, and discontinuations.
Establish and evolve scalable data governance standards, business rules, controls, and decision rights to strengthen data integrity, audit readiness, traceability, and regulatory compliance in a highly regulated MedTech environment.
Partner cross-functionally with Supply Chain, Quality, Regulatory, R&D, Manufacturing, IT, Planning, and Commercial teams to ensure product data is fit for purpose and ready to support global business operations.
Lead, coach, and develop a high-performing global team, building strong capabilities in operational execution, data stewardship, business process mapping, problem-solving, change leadership, and continuous improvement.
Define, monitor, and communicate key operational and data quality metrics, service levels, risks, and performance trends to drive accountability, transparency, and informed decision-making with senior leadership.
Drive standardization and simplification of product master processes across regions and systems, reducing variation, improving cycle times, and enabling a more consistent global operating model.
Identify, prioritize, and implement automation opportunities that reduce manual effort, improve accuracy, and increase throughput across master data operations, including workflow optimization, rules-based validations, and exception management.
Partner with business and technology teams to evaluate and apply AI-enabled and advanced analytics capabilities that enhance data quality monitoring, issue detection, process efficiency, and decision support, with appropriate governance and control.
Support business continuity and transformation readiness by ensuring product data processes, roles, training, and controls can scale with organizational change, new platform capabilities, and evolving business needs.
Champion a culture of operational excellence, data accountability, and innovation by leveraging leading practices from the MedTech industry to improve service, resilience, and end-to-end supply chain performance.

Requirements

What you’ll need

Bachelor’s degree in Supply Chain, Information Systems, Business, Engineering, or a related field.
Minimum 8–10 years of progressive experience in supply chain operations, master data management, or enterprise systems within a global organization.
Demonstrated people leadership experience managing and developing teams in a matrixed, global environment.
Experience working in a complex, multi-ERP/system environment required.
Familiarity with ERPs, particularly SAP (S/4HANA) and other enterprise software systems like CRM (Salesforce) and PLM (Windchill).
Strong understanding of product master data concepts and their impact on planning, manufacturing, quality, and distribution.
Experience operating within highly regulated environments (e.g., medical devices, pharmaceuticals, or life sciences).
Strong knowledge of product master data and its impact across new product introduction, planning, manufacturing, quality, distribution, and lifecycle management.
Strong stakeholder management, communication, problem-solving, and change leadership skills.
Up to 10–20% travel, domestic and international.
Language: English required; additional languages preferred.
Certifications: Lean Six Sigma, or data management certifications preferred.

Benefits

Comp & perks

Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

master data managementdata governancedata quality metricsbusiness process mappingautomationAI-enabled analyticsworkflow optimizationrules-based validationsexception managementsupply chain operations

Soft Skills

people leadershipstakeholder managementcommunicationproblem-solvingchange leadershipoperational executioncontinuous improvementcoachingteam developmentinnovation

Certifications

Lean Six Sigmadata management certifications