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Johnson & Johnson

Manager, Surgical Outcomes and Digital Innovation

Johnson & Johnson

Manager of Surgical Outcomes and Digital Innovation at Johnson & Johnson. Driving commercial execution and digital enablement within MedTech Surgery.

Posted 6/6/2026full-timeRaritan • California, New Jersey • 🇺🇸 United StatesMid-LevelSenior💰 $102,000 - $177,100 per yearWebsite

Tech Stack

Tools & technologies
Cyber Security

About the role

Key responsibilities & impact
  • Lead downstream execution of the Surgical Outcomes strategy, translating global direction into practical, repeatable activation across regions.
  • Own Surgical Outcomes playbook dissemination, ensuring consistent understanding, messaging, and application across commercial, education, and regional teams.
  • Drive regional activation and engagement, supporting markets in embedding outcomes-first behaviors into customer interactions, education, and planning.
  • Lead DISH education, training, and dissemination, enabling consistent clinical language, usage, and adoption across events, field teams, and key accounts.
  • Own Surgical Outcomes event strategy across global, regional, and local levels, aligning content, objectives, and execution to outcomes-driven behavior change (vs. product-first engagement).
  • Serve as a connector across regions by facilitating regional insights sharing, surfacing best practices, barriers, and opportunities related to both Surgical Outcomes and digital enablement.
  • Lead digital innovation initiatives with strategic customers, including pilot execution, voice-of-customer insight generation, and cross-functional project management.
  • Define pilot success metrics and measurement frameworks to evaluate impact, scalability, and business value.
  • Define and execute the digital enablement strategy that supports commercial efforts across sales, education, and customer engagement.
  • Own alignment and usage strategy for current digital tools, including: NxTAdvisor; SmartWinnr; AI Advisor.
  • Identify unmet needs and prioritization opportunities across regions and roles, informing roadmap decisions and optimization of existing tools.
  • Drive measurable adoption and behavior change, partnering with commercial, FSO, and regional teams to track usage, impact, and effectiveness.
  • Translate digital usage and regional feedback into actionable recommendations to improve enablement, content, and execution.
  • Partner closely with Commercial, Professional Education, Medical Affairs, HEMA, IT, and Regional Marketing to ensure Surgical Outcomes and digital tools are deployed in a coordinated, compliant, and scalable manner.
  • Support change management by reinforcing outcomes-first behaviors, aligning incentives, education, and enablement to desired field actions.
  • Act as a bridge between global strategy and regional execution, ensuring feedback flows upstream and guidance flows downstream.

Requirements

What you’ll need
  • Bachelor’s degree in business, marketing, engineering, or related; MBA preferred
  • Minimum 6 years relevant experience, with 3-4 years in commercial, digital, or strategic roles within MedTech/Healthcare
  • Experience working across global or highly matrixed organizations
  • Ability to travel approximately 30-40% (international and domestic)
  • Experience with digital strategy/innovation, health tech or medtech; proven delivery in digital transformation and omnichannel commercialization
  • Project management experience leading complex cross-functional initiatives
  • Fluency in emerging tech (AI/ML, analytics, automation), change management, and cross‑functional leadership
  • Familiarity with healthcare compliance/cybersecurity
  • Background in digital health/SaaS or commercial excellence

Benefits

Comp & perks
  • medical, dental, vision, life insurance
  • short- and long-term disability
  • business accident insurance
  • group legal insurance
  • consolidated retirement plan (pension)
  • savings plan (401(k))
  • long-term incentive program
  • Vacation – up to 120 hours per calendar year
  • Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
  • Holiday pay, including Floating Holidays – up to 13 days per calendar year
  • Work, Personal and Family Time - up to 40 hours per calendar year

ATS Keywords

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Hard Skills & Tools
digital strategydigital transformationomnichannel commercializationproject managementAImachine learninganalyticsautomationhealthcare compliancecybersecurity
Soft Skills
leadershipcommunicationchange managementcross-functional collaborationstrategic thinkinginsight generationproblem-solvingadaptabilityengagementeducation
Certifications
Bachelor's degreeMBA