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Manager, Surgical Outcomes and Digital Innovation
Johnson & JohnsonManager of Surgical Outcomes and Digital Innovation at Johnson & Johnson. Driving commercial execution and digital enablement within MedTech Surgery.
Posted 6/6/2026full-timeRaritan • California, New Jersey • 🇺🇸 United StatesMid-LevelSenior💰 $102,000 - $177,100 per yearWebsite
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Lead downstream execution of the Surgical Outcomes strategy, translating global direction into practical, repeatable activation across regions.
- Own Surgical Outcomes playbook dissemination, ensuring consistent understanding, messaging, and application across commercial, education, and regional teams.
- Drive regional activation and engagement, supporting markets in embedding outcomes-first behaviors into customer interactions, education, and planning.
- Lead DISH education, training, and dissemination, enabling consistent clinical language, usage, and adoption across events, field teams, and key accounts.
- Own Surgical Outcomes event strategy across global, regional, and local levels, aligning content, objectives, and execution to outcomes-driven behavior change (vs. product-first engagement).
- Serve as a connector across regions by facilitating regional insights sharing, surfacing best practices, barriers, and opportunities related to both Surgical Outcomes and digital enablement.
- Lead digital innovation initiatives with strategic customers, including pilot execution, voice-of-customer insight generation, and cross-functional project management.
- Define pilot success metrics and measurement frameworks to evaluate impact, scalability, and business value.
- Define and execute the digital enablement strategy that supports commercial efforts across sales, education, and customer engagement.
- Own alignment and usage strategy for current digital tools, including: NxTAdvisor; SmartWinnr; AI Advisor.
- Identify unmet needs and prioritization opportunities across regions and roles, informing roadmap decisions and optimization of existing tools.
- Drive measurable adoption and behavior change, partnering with commercial, FSO, and regional teams to track usage, impact, and effectiveness.
- Translate digital usage and regional feedback into actionable recommendations to improve enablement, content, and execution.
- Partner closely with Commercial, Professional Education, Medical Affairs, HEMA, IT, and Regional Marketing to ensure Surgical Outcomes and digital tools are deployed in a coordinated, compliant, and scalable manner.
- Support change management by reinforcing outcomes-first behaviors, aligning incentives, education, and enablement to desired field actions.
- Act as a bridge between global strategy and regional execution, ensuring feedback flows upstream and guidance flows downstream.
Requirements
What you’ll need- Bachelor’s degree in business, marketing, engineering, or related; MBA preferred
- Minimum 6 years relevant experience, with 3-4 years in commercial, digital, or strategic roles within MedTech/Healthcare
- Experience working across global or highly matrixed organizations
- Ability to travel approximately 30-40% (international and domestic)
- Experience with digital strategy/innovation, health tech or medtech; proven delivery in digital transformation and omnichannel commercialization
- Project management experience leading complex cross-functional initiatives
- Fluency in emerging tech (AI/ML, analytics, automation), change management, and cross‑functional leadership
- Familiarity with healthcare compliance/cybersecurity
- Background in digital health/SaaS or commercial excellence
Benefits
Comp & perks- medical, dental, vision, life insurance
- short- and long-term disability
- business accident insurance
- group legal insurance
- consolidated retirement plan (pension)
- savings plan (401(k))
- long-term incentive program
- Vacation – up to 120 hours per calendar year
- Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
- Holiday pay, including Floating Holidays – up to 13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
digital strategydigital transformationomnichannel commercializationproject managementAImachine learninganalyticsautomationhealthcare compliancecybersecurity
Soft Skills
leadershipcommunicationchange managementcross-functional collaborationstrategic thinkinginsight generationproblem-solvingadaptabilityengagementeducation
Certifications
Bachelor's degreeMBA