Senior Account Manager – Orthopaedics

Johnson & Johnson

Senior Account Manager driving Orthopaedic strategy and managing relationships in the Pacific Northwest. Responsible for pricing, contracting, and strategic partnerships with healthcare stakeholders.

Posted 6/4/2026full-timeRemote • Oregon, Washington • 🇺🇸 United StatesSenior💰 $122,000 - $212,750 per yearWebsite

About the role

Key responsibilities & impact

Develop, execute, and deliver the J&J Orthopaedic strategy in conjunction with FSO, Offer Development, Commercial Operations, and SourceView partners.
Execute strategy to deliver market-leading profitable revenue growth by winning competitive conversions, improving price performance, and protecting base business, while overseeing efficient use of limited company resources (price, inventory, and people).
Set the standard for maximizing revenue and minimizing cost to serve across the market.
Develop and grow customer relationships to evolve from transactional relationships into strategic partnerships that thrive off executing strategies that deliver shared value.
Develops sustainable strategic relationships with key stakeholders at the customers within their specific market as the primary Orthopaedic point of contact.
LEAD and DELIVER on utilizing data to create a customer approach that delivers strong business results for them, which leads to strong business results for J&J MedTech
LEAD and DELIVER on utilizing data to influence sales strategy in the AD’s specific market.
CONNECT customers to the shared services resources (Contract Management, Deliver, Commercial Operations, Field Sales Network, HEMA, etc.)
Develops the Orthopaedic market-based strategies to accelerate the delivery of profitable performance metrics (i.e. revenue growth, improved price performance, the introduction of new products & technology, managing erosion, containing inventory expenditure, etc).
Leads a collaborative process in partnership with Field Sales leadership, to ensure the market-based strategy aligns with Orthopaedic leadership priorities and objectives.
Manages account performance by monitoring orthopedic contract compliance and contract performance, as well as conducting routine business reviews with key customers to review the results.
Responsible for growing in focus product categories, as well as new products as determined by the J&J Medtech Orthopaedics business plans.
Builds and maintains strong relationships with market-based economic decision-makers, which includes Supply Chain, Value Analysis Committees, Peri-Operative Services, Service Line Leaders, etc.
Support the AVP, Account Management in the creation of an industry-leading capability of account management capabilities focused on the growing outpatient channel.
Develop a thorough understanding of the full set of J&J Medtech Orthopaedics products and offerings, strategies, and business objectives, especially digital and robotics.

Requirements

What you’ll need

Bachelor’s degree required, MBA preferred
A minimum of 8 years related business experience required
A minimum of 5 years of experience in a highly regulated clinical environment required
MedTech experience required, orthopedic and/or capital experience strongly preferred especially in multi-platform environment
Proven experience of strong business acumen, contract negotiation, orchestrating deals from ground up, communication skills, analytical skills
Excellent written and verbal communication and presentation skills
Ability to work in a hands–on, fast paced, customer focused environment.
30%-50% Travel required; Live within the specific market.

Benefits

Comp & perks

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

contract negotiationbusiness acumenanalytical skillsaccount managementrevenue growthprice performancemarket strategycustomer relationship managementperformance metricsproduct knowledge

Soft Skills

communication skillspresentation skillscollaborationcustomer focusleadershiprelationship buildingstrategic thinkingproblem-solvingadaptabilitynegotiation

Certifications

Bachelor's degreeMBA