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Senior Manager, Loan Kit Operations
Johnson & JohnsonSenior Manager leading ANZ Loan Kit Operations at Johnson & Johnson, focusing on healthcare innovations. Overseeing warehouse performance and ensuring compliance with regulatory standards.
About the role
Key responsibilities & impact- Lead the performance of ANZ Loan Kit Operations, including national and state warehouse network execution.
- Develop and implement the Loan Kit strategic roadmap, driving standardisation and operational efficiency.
- Establish and monitor KPIs, targets, and performance benchmarks to improve visibility and outcomes.
- Ensure compliance with all quality, regulatory, and EHS requirements, maintaining audit readiness across all sites.
- Drive continuous improvement initiatives, including cost optimisation (OPEX/CAPEX) and customer service enhancements.
- Oversee inventory management processes, including stock accuracy, cycle counts, and excess/obsolescence management.
- Partner cross-functionally with Commercial, Customer Service, Planning, and Quality teams to ensure alignment.
- Lead, coach, and develop Operations Managers and broader teams to build capability and engagement.
- Manage stakeholder communication across internal and external partners, including suppliers and healthcare customers.
- Ensure safe, efficient operations through strong facility management and adherence to workplace standards.
Requirements
What you’ll need- Proven experience in operations, supply chain, or distribution leadership, ideally within healthcare or medical devices.
- Strong understanding of regulatory, quality, and compliance requirements in a complex environment.
- Demonstrated ability to lead large, multi-site operational teams and drive performance outcomes.
- Experience establishing KPIs, metrics, and performance frameworks.
- Strong stakeholder engagement skills, with the ability to influence across functions and seniority levels.
- Commercial and financial acumen, including exposure to budget management and cost optimisation.
- Excellent leadership capability, with a focus on coaching, development, and building high-performing teams.
- Desirable: Experience within orthopaedics, medical devices, or biologics environments.
- Background working with loan kit, consignment, or complex inventory models.
- Relevant qualification in health, medical science, supply chain, or a related field.
Benefits
Comp & perks- Up to 18 weeks of parental leave to support new parents.
- 4 days of volunteer leave to give back to the community.
- Option to purchase up to 2 weeks of additional annual leave for extra time off.
- Enjoy a dedicated Wellbeing Day to prioritise self-care.
- Global Wellness Reimbursement of $780 per year for healthy eating, exercise, or mindfulness activities.
- Access to an Employee Assistance Program for personal and professional support.
- Enhanced leave provisions for compassionate (caregiver) leave, providing up to 30 days of additional support.
- Life insurance coverage for added peace of mind.
- And much more...
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
operations managementsupply chain leadershipinventory managementKPI establishmentperformance benchmarkingcost optimisationaudit readinessregulatory compliancequality managementfacility management
Soft Skills
leadershipcoachingstakeholder engagementcross-functional collaborationcommunicationteam developmentinfluencingstrategic thinkingproblem-solvingcustomer service enhancement
Certifications
qualification in healthqualification in medical sciencequalification in supply chain