Key Account Manager

Johnson & Johnson

Key Account Manager responsible for achieving sales targets and managing customer relationships in MedTech at Johnson & Johnson. Focused on territory sales and market expansion efforts.

Posted 5/26/2026full-timeMumbai • 🇮🇳 IndiaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Responsible for territory sales targets
Building relationship with internal & external customers (Doctors/ KOL’s / Distributors / peers/superiors)
Developing new customers
Monitoring competitor activities
Keeping track of daily working and customer usage patterns
Handling customer complaints and striving for absolute customer delight
Track IOL/OVD/Phaco market-share in assigned territory/state
Supporting Area Manager in relationship development with Key Opinion Leaders
Achieving Sales Target through right product mix
Ensuring sales are achieved 100% quarterly and monthly
Upgrading existing JJSV users of IOL to Premium IOLs
Conducting scientific programs regularly

Requirements

What you’ll need

A Bachelor’s degree in Science/Commerce/Engineering (Electronics/Electrical/Instrumentation) or Optometry
MBA will be an added advantage
Minimum 5-6 years working experience in sales
At least 3-4 years of experience in medical device/healthcare/ophthalmology industry

Benefits

Comp & perks

Inclusive work environment
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

sales targetscustomer relationship managementmarket analysiscustomer usage trackingcomplaint handlingproduct mix optimizationIOLOVDPhacoscientific program development

Soft Skills

relationship buildingcustomer servicecommunicationproblem-solvingteam collaborationstrategic thinkingnegotiationadaptabilityleadershipcustomer delight

Certifications

Bachelor’s degreeMBA