Global Marketing Automation Lead

Johnson & Johnson

Manager for global marketing automation at DePuy Synthes Orthopaedics using Salesforce Marketing Cloud. Defining strategy and governance to enhance customer experiences across multiple channels.

Posted 5/22/2026full-timeWest Chester • Florida, Massachusetts, New Jersey, Pennsylvania • 🇺🇸 United StatesSenior💰 $117,000 - $201,250 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Own the global strategy, governance, and operational execution for marketing automation across DePuy Synthes Orthopaedics, using Salesforce Marketing Cloud as the primary platform.
Define the platform roadmap, establish global standards and governance, and partner with commercial, clinical, regulatory, and digital teams to enable compliant, personalized, and measurable customer experiences at scale.
Design the global marketing automation operating model, stand up reusable journey templates and components, lead integrations with CRM and data platforms, and operationalize best practices for campaign governance, data segmentation, personalization, and reporting.

Requirements

What you’ll need

Bachelor's degree.
5–7+ years of experience in marketing automation, digital marketing operations, platform management, or a related role.
Demonstrated hands-on experience with Salesforce Marketing Cloud as an administrator, developer, or platform lead.
Proven ability to build governance, operating models, and reusable automation frameworks at scale.
Experience operating in regulated industries (MedTech, pharmaceutical, healthcare) with knowledge of compliance and privacy requirements relevant to marketing communications.
Strong project and release management skills with the ability to manage multiple concurrent initiatives.
Excellent stakeholder management and communication skills; ability to work in a matrixed, global environment.

Benefits

Comp & perks

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

marketing automationdigital marketing operationsplatform managementSalesforce Marketing Clouddata segmentationpersonalizationcampaign governancereportingoperating modelsautomation frameworks

Soft Skills

project managementrelease managementstakeholder managementcommunicationability to work in a matrixed environment

Certifications

Bachelor's degree