Manager, Commercial Education

Johnson & Johnson

Manager, Commercial Education handling training programs for MONARCH Urology Platform at Johnson & Johnson. Involves managing internal education teams and tracking program effectiveness in the United States.

Posted 5/22/2026full-timeSanta Clara • California • 🇺🇸 United StatesMid-LevelSenior💰 $134,000 - $231,150 per yearWebsite

About the role

Key responsibilities & impact

Responsible for the delivery of a comprehensive training program for the internal teams commercializing the MONARCH Urology Platform
Work closely with the Manager, Curriculum Design and commercial leaders to develop the learning pathway to support the commercial launch of the system
Lead the execution of the first and all future cohorts of learners
Track effectiveness of the program and seek opportunities for continuous improvement
Contribute to the design of the learning pathway and development of content for new commercial team hires
Manage all elements associated with the delivery of the commercial education program, including dates, locations, asynchronous learning, facilitators, equipment, etc
Facilitate onboarding and new hire training, including clinical and non-clinical topics
Maintain a rolling calendar of proposed courses and cohorts, aligning with business cycles and sales initiatives
Drive adoption of new sales behaviors through reinforcement programs, leader enablement, and performance support materials
Accountable for end-to-end certification process – registration, scoring, completion
Support hands-on product demonstrations for internal and external audiences as needed
Ensure compliance with HCC and Company guidelines when facilitating content
Develop and implement strategy for tracking effectiveness of learning pathway
Analyze learner feedback, sales metrics, and course performance data to prioritize course creation, offerings, and timing
Produce regular program reports and dashboards for the team and commercial leaders

Requirements

What you’ll need

Bachelor’s degree in Business, Healthcare, or related field
Minimum of 5 years in progressive Healthcare Commercial or Education roles such as: Sales, Sales Training, Professional Education, Instructional Design, Clinical / Medical Education, Marketing or Sales Management; or other applicable experience
Experience educating clinicians, sales team members, and/or peers on complex medical devices or technologies
Excellent written and verbal communication skills, including the ability to listen, understand feedback, and competently relay information within the organization
Available for 30-50% travel depending on location

Benefits

Comp & perks

medical, dental, vision, life insurance
short- and long-term disability
business accident insurance
group legal insurance
retirement plan (pension)
savings plan (401(k))
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member
Caregiver Leave – 10 days
Volunteer Leave – 4 days
Military Spouse Time-Off – 80 hours

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

curriculum designprogram deliverytraining program developmentlearner feedback analysissales metrics analysiscontent developmentcertification process managementproduct demonstration

Soft Skills

communication skillslistening skillsorganizational skillsleadership skillscontinuous improvement mindset

Certifications

Bachelor’s degree in BusinessBachelor’s degree in Healthcare