Director, Service & Repair Quality

Johnson & Johnson

Director responsible for Service & Repair Quality at Johnson & Johnson. Leading compliance and quality initiatives across multi-site operations in healthcare innovation.

Posted 5/21/2026full-timeDanvers • Massachusetts • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Driving continuous quality improvements
Maintaining Service & Repair compliance
Providing global multi-site support
Presenting internal and external customer-facing needs to site leaders and business unit partners
Coordinating regional efforts related to compliance, technology investments, regulations, and resource management/optimization

Requirements

What you’ll need

Bachelor of Science or equivalent university degree in a Scientific or Engineering discipline is required
Minimum of 10 years of experience in a GMP-related field within a Med Device or biotechnology manufacturing facility with serviceable devices
Minimum of 7 years Leading and Managing Quality with serviceable devices and associated teams at the company or corporate level

Benefits

Comp & perks

Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

quality improvementscomplianceresource managementtechnology investmentsregulations

Soft Skills

customer-facingleadershipmanagementcoordination

Certifications

Bachelor of Science