Director, Business Process Quality

Johnson & Johnson

Director Business Process Quality leading the IM Transcend initiative for healthcare innovation at Johnson & Johnson. Focused on program execution and operational excellence across Supply Chain digital capabilities.

Posted 5/14/2026full-timeTitusville • New Jersey, Pennsylvania • 🇺🇸 United StatesLead💰 $150,000 - $258,750 per yearWebsite

About the role

Key responsibilities & impact

The Director, Transcend will play a critical leadership role within the IM Transcend initiative, a multi-year global business transformation program focused on modernizing end-to-end Supply Chain digital capabilities.
This role will support the execution of complex global programs by driving operational excellence, program governance, and cross-functional alignment across key business areas.
As a key representative of Supply Chain Quality organization , the Director will ensure that quality perspectives, requirements, and compliance standards are fully integrated into the Transcend program’s strategy and execution.
This includes partnering with stakeholders across Supply Chain, Commercial, Finance, Technology, and Quality to embed quality systems and risk-based decision-making into all phases of the transformation.
The Director will be responsible for implementing and scaling the program operating model, supporting deployment execution, and leading central workstreams that enable transformation across processes, technology, and data.
This role requires strong collaboration with program leads and stakeholders to ensure consistent delivery, risk management, and resource optimization, while also advocating for the unique needs and priorities of Supply Chain Quality function, including Advanced Therapy Quality, Biotherapeutics Quality, Synthetics Quality, and External Quality.

Requirements

What you’ll need

A minimum of 10-12 years relevant work experience in the pharmaceutical industry
Experience managing large-scale, complex projects at process, platform, and execution levels
Supply Chain Quality experience with Quality processes
Familiarity with Quality Management Systems (QMS) and related platforms
Demonstrated leadership and interpersonal skills: Ability to engage and influence senior stakeholders
Strong relationship-building and networking capabilities
Change leadership in matrixed environments
Inclusive leadership and ability to embrace generational diversity
Excellent written and verbal communication skills.
Masters or advanced degree preferred.
Experience working with external alliances or strategic partnerships

Benefits

Comp & perks

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k))
This position is eligible to participate in the Company’s long-term incentive program.
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Supply Chain QualityQuality Management Systemsproject managementoperational excellencerisk managementprogram governancedata transformationprocess optimizationchange leadershipstakeholder engagement

Soft Skills

leadershipinterpersonal skillsrelationship-buildingnetworkinginclusive leadershipcommunication skillscollaborationinfluenceresource optimizationadvocacy

Certifications

Masters degreeadvanced degree