Director, Business Process Quality

Johnson & Johnson

Director of Business Process Quality leading healthcare transformation initiatives at Johnson & Johnson. Focusing on supply chain quality and program governance across global teams with a critical leadership role.

Posted 5/14/2026full-timeTitusville • New Jersey, Pennsylvania • 🇺🇸 United StatesLead💰 $150,000 - $258,750 per yearWebsite

About the role

Key responsibilities & impact

Play a critical leadership role within the IM Transcend initiative, a global business transformation program focused on modernizing Supply Chain digital capabilities
Support the execution of complex global programs by driving operational excellence and program governance
Ensure that quality perspectives and standards are integrated into the Transcend program’s strategy
Partner with stakeholders across various functions to embed quality systems and risk-based decision-making
Implement and scale the program operating model, supporting deployment execution, and leading central workstreams
Track and report on program milestones, financials, and resource utilization, and identify risks
Manage interdependencies and conflicts across workstreams, ensuring alignment and timely issue resolution
Prepare and deliver program updates and presentations for senior stakeholders
Contribute to the development and execution of the Quality Management Strategy for the Transcend Program.

Requirements

What you’ll need

A minimum of 10-12 years relevant work experience in the pharmaceutical industry
Experience managing large-scale, complex projects at process, platform, and execution levels
Supply Chain Quality experience with Quality processes
Familiarity with Quality Management Systems (QMS) and related platforms
Demonstrated leadership and interpersonal skills: Ability to engage and influence senior stakeholders
Strong relationship-building and networking capabilities
Change leadership in matrixed environments
Inclusive leadership and ability to embrace generational diversity
Excellent written and verbal communication skills.

Benefits

Comp & perks

Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

program governanceoperational excellencequality management strategyrisk-based decision-makingproject managementfinancial trackingresource utilizationissue resolutionchange leadershipstakeholder engagement

Soft Skills

leadershipinterpersonal skillsrelationship-buildingnetworkinginclusive leadershipcommunication skillsinfluencecollaborationproblem-solvingconflict management