Senior Manager – Business Analytics, Customer Insights

Johnson & Johnson

Senior Manager of Business Analytics & Customer Insights at Johnson & Johnson. Analyzing data and insights related to Hematology portfolio in a leadership role in São Paulo, Brazil.

Posted 5/8/2026full-timeSão Paulo • 🇧🇷 BrazilSeniorWebsite

About the role

Key responsibilities & impact

Serve as a key strategic thought partner for Hematology, supporting local and regional brand teams with insights that shape portfolio strategy, pre‑launch excellence, and growth opportunities.
Lead the end‑to‑end insights agenda for Hematology, integrating market data, advanced analytics, customer insights, and forecasting into a cohesive strategic narrative.
Influence senior executive decision‑making by translating complex analyses into clear, actionable recommendations aligned to business priorities and long‑term value creation.
Partner closely with senior local and regional stakeholders to identify cross‑portfolio opportunities in Brazil, enabling data‑driven decision making.
Provide leadership through influence, aligning stakeholders around insights‑driven priorities and strategic choices.
Elevate pre‑launch and in‑market strategies, ensuring insights support key business moments throughout the year.
Support long‑range planning and 5‑year forecasting, contributing to robust scenario discussions and higher‑quality strategic planning.
Foster a data‑driven culture and ensure all activities are executed in full compliance with internal policies and ethical standards.

Requirements

What you’ll need

Bachelor’s degree in Business, Economics, Engineering, Marketing, Statistics, or related fields; Master’s degree is a plus.
Solid experience in Business Analytics, Customer Insights, Marketing, Commercial Strategy, or related roles, including prior experience in managerial or leadership positions.
Strong experience in the pharmaceutical or healthcare industry, with a focus on Hematology or adjacent specialty areas.
Proven experience partnering with senior leadership teams and influencing business decisions.
Experience working in regional or multi‑country environments.
Advanced English (written and spoken); Spanish required.

Benefits

Comp & perks

Health insurance
Inclusive work environment
Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Business AnalyticsCustomer InsightsMarketingCommercial StrategyForecastingData AnalysisStrategic PlanningScenario Planning

Soft Skills

LeadershipInfluencingStakeholder ManagementCommunicationStrategic Thinking

Certifications

Bachelor’s degreeMaster’s degree