Clinical Sales Specialist – Regional Trauma

Johnson & Johnson

Clinical Sales Specialist for orthopedic surgical products supporting Syracuse/Rochester, NY. Guiding surgeons and providing clinical support in the operating room environment.

Posted 5/8/2026full-timeSyracuse • New York • 🇺🇸 United StatesJuniorMid-Level💰 $54,000 - $87,400 per yearWebsite

About the role

Key responsibilities & impact

Independently guide and assist surgeons in the operating room by providing clinical and technical support of orthopedic surgical cases.
Advance DPS sales by serving as sole Company representative to provide direct customer support by attending surgeries and assuring that the proper equipment is available and functioning.
Troubleshoot and apply independent judgment to respond to physician needs; address customer requests; effectively handle hospital billing, build / close purchase orders.
Share key customer, procedural and marketplace insights with other sales, clinical, marketing, and strategic account teams to improve on solutions / service levels and support sales growth.
Prepare sales reports and documents as the need arises.
Provide Operating Room and Sterile Processing Department consultation.
Maintenance, tracking, and effective deployment of equipment and assets throughout assigned area ensuring product availability.
Ensure all promotional materials are maintained in a presentable manner.
Ensure DePuy Synthes Services and offerings meet the highest quality standards.
Provide logistical support by moving instruments, implants, and equipment between sales representatives and hospitals.

Requirements

What you’ll need

Bachelor’s Degree or Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional experience or Minimum of 4 years of professional experience or Recently transitioned from Active Military Duty
Ability to travel within the U.S. as necessary (frequent overnight and/or weekend)
Residence in or ability to relocate to a geographic region assigned by the Company
The ability to work in a lab/operating room environment
A valid driver's license issued in the United States
Strong interpersonal communication, influencing, critical thinking, and problem-solving skills required
Experienced in data analysis and have excellent problem-solving skills
Results orientation/Prioritization
Ability to work independently and autonomously
Ability to work in a complex organization and team structure
High level of accuracy and attention to detail.
Demonstrated ability to understand, interpret, communicate, and work in complex environments
Functional knowledge of human anatomy and physiology, basic knowledge of surgery
Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions preferred

Benefits

Comp & perks

medical, dental, vision, life insurance
short- and long-term disability
business accident insurance
group legal insurance
retirement plan (pension)
savings plan (401(k))
long-term incentive program
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member
Caregiver Leave – 10 days
Volunteer Leave – 4 days
Military Spouse Time-Off – 80 hours

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysissurgical instrumentssurgical proceduressurgical protocolsclinical supporttechnical supporthospital billingpurchase order managementequipment maintenancelogistical support

Soft Skills

interpersonal communicationinfluencingcritical thinkingproblem-solvingresults orientationprioritizationindependenceattention to detailability to work in complex environmentsautonomy

Certifications

Bachelor’s DegreeAssociate DegreeMedical Certification (CST, PT)