National Director – Strategic Customers

Johnson & Johnson

Senior commercial leader driving strategic stakeholder engagement and commercial transformations in MedTech at Johnson & Johnson Canada. Leading high-performing teams to achieve business objectives and collaborative outcomes.

Posted 5/7/2026full-timeRemote • 🇨🇦 CanadaLead💰 CA$65,000 - CA$103,500 per yearWebsite

Tech Stack

Tools & technologies

About the role

Key responsibilities & impact

Responsible for overall management of key stakeholders playing an influential role in shaping the healthcare landscape and access to innovation.
Develop and lead a team to achieve short-term and long-term business objectives and forge strategic relationships across healthcare systems.
Responsible for overarching tender strategies in collaboration with Sales and Marketing leaders for the business unit to ensure successful outcomes.
Responsible for driving adoption of key internal commercial transformation initiatives.
Leading new growth opportunities by building Go-To-Market models, including but not limited Enabling Technologies and private markets.
Contribute to shaping Depuy Synthes trajectory in Canada by being an active member of its leadership team.
Support Marketing initiatives
Provide input for annual business plans
Build tools and processes for market access for Enabling Technologies

Requirements

What you’ll need

University Bachelor’s degree is required; MBA in Science &/or Business Management is preferred
8-10 years of experience in Sales or Marketing Leadership &/or Key Account Management is required
3-5 years of people management experience is required
A minimum of 25% travel required (flying and driving)
Experience in MedTech, Pharma, SaaS within life-sciences or Biotech is preferred
Knowledge of AI tools, MS Dynamics & Co-pilot is preferred
French language skills strongly preferred
A requirement for physical exertion (lifting or moving objects >25lbs/10Kg in weight)
Requirement for long periods of sustained visual focus and concentration
Expectation to use a computer on an almost continuous basis, every day
Regular exposure to hazardous chemicals, noise, odors, dirt/dust, fumes, temperature extremes, vibration and other undesirable workplace conditions should be noted here
Nature of work requires that the employee be in an isolated or crowded area.

Benefits

Comp & perks

Eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k))
Eligible to participate in the Company’s long-term incentive program
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
10 days Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Sales LeadershipMarketing LeadershipKey Account ManagementPeople ManagementGo-To-Market ModelsTender StrategiesMarket AccessCommercial TransformationBusiness PlanningStrategic Relationships

Soft Skills

Stakeholder ManagementTeam LeadershipCommunicationCollaborationInfluenceStrategic ThinkingProblem SolvingAdaptabilityDecision MakingInterpersonal Skills

Certifications

Bachelor’s DegreeMBA in ScienceMBA in Business Management