Supervisor, Learning Operations

Johnson & Johnson

Overseeing daily learning operations for training programs at Johnson & Johnson. Leading a team to ensure effective onboarding and continuous training processes with operational coordination.

Posted 4/23/2026full-timeRemote • Arizona, Florida, North Carolina, Pennsylvania, Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Oversee daily learning operations activities, including training schedule inputs, enrollments, completions, certifications, and LMS data accuracy.
Ensure training plans and calendars are operationally supported and executed on time.
Maintain accurate learning records, training catalogs, and documentation to support audit readiness.
Support onboarding, recurring training and priority initiatives by ensuring operational coordination and readiness.
Identify and resolve issues related to data integrity, timelines, and learning administration.
Directly manage a team of Learning Facilitators to include goal setting, work prioritization, coaching, and performance feedback.
Support team development by providing clear expectations, ongoing feedback, and opportunities to build program management and communication capabilities.
Serve as a key point of coordination between Learning Operations, Instructional Designers and PSC partners on operational timelines and readiness.

Requirements

What you’ll need

Bachelor’s degree in related fields such as Training, Healthcare, Pharmaceuticals or Life Sciences.
A minimum of 5 years of experience in learning operations, training coordination or program operations.
A minimum of 3 years of experience supervising or leading teams.
Well versed in MS Office Products (Teams, SharePoint, MS Word, PPT, Excel, etc.)
Demonstrated experience managing high-volume, detail-oriented operational work.
Strong organizational, planning, and problem-solving skills.
Ability to operate effectively in a fast-paced, operational environment.

Benefits

Comp & perks

Inclusive work environment
Opportunities for professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

learning operationstraining coordinationprogram operationsdata integrity managementgoal settingperformance feedbackoperational coordinationaudit readinessdetail-oriented operational work

Soft Skills

organizational skillsplanning skillsproblem-solving skillscoachingcommunication capabilitiesteam developmentleadershiptime management