Instructional Designer

Johnson & Johnson

Instructional Designer creating high-quality learning experiences for healthcare professionals at Johnson & Johnson. Partnering with stakeholders to support onboarding and capability development in Patient Service Center.

Posted 4/23/2026full-timeRemote • Arizona, Florida, North Carolina, Pennsylvania, Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Design and develop high-quality learning experiences that support onboarding, ongoing enablement, and capability development for Patient Service Center (PSC) employees
Partner with key stakeholders to clearly understand learning demand needs, performance objectives, target audience, metrics strategy, and any other deployment details to help inform content sourcing decisions
Design engaging and learner-centric learning experience using appropriate adult learning and the right modality mix (instructor led – both in person and virtual training, eLearning, job aids, etc.)
Create a high-level design document, storyboard, and/or rapid prototyping, and recommend approaches that enhance the quality of the learning experience; own accountability of the learning vision from creation to deployment
Update and revise learning content based on product updates, process changes, feedback from delivery, or operational needs
Ensure all learning materials are accurate, version controlled, follow the appropriate approval processes and are aligned to approved sources of truth

Requirements

What you’ll need

Bachelor’s degree in related field
A minimum of 5 years of experience in instructional design, learning content development, or a related field
Well versed in MS Office Products (Teams, SharePoint, MS Word, PPT, Excel, etc.)
Experience designing and developing role-based learning materials and curricula across multiple modalities (ILT, VILT, eLearning)
High attention to detail and ability to manage multiple content builds simultaneously
Experience in authoring tools and/or prototyping tools (i.e. Articulate 360, Adobe Creative Suites, Captivate, Mural, Figma, etc.)
Experience in communicating complex processes into simple and easy to understand concepts

Benefits

Comp & perks

Flexible work arrangements
Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

instructional designlearning content developmentrole-based learning materialscurricula developmentadult learning principlescontent sourcingversion controlmetrics strategyhigh-level design documentstoryboarding

Soft Skills

attention to detailproject managementstakeholder collaborationcommunicationlearner-centric designfeedback incorporationaccountabilityorganizational skillsproblem-solvingadaptability