Associate Director, Strategic Customer Group Offer Development

Johnson & Johnson

Lead negotiations for contracts between JJHCS and Provider Channel customers at Johnson & Johnson. Collaborate with cross-functional teams to execute approved pricing strategies and ensure compliance.

Posted 4/23/2026full-timeTitusville • New Jersey, Pennsylvania • 🇺🇸 United StatesSenior💰 $122,000 - $212,750 per yearWebsite

About the role

Key responsibilities & impact

Execute approved pricing strategies: Draft, negotiate and Execute Master Agreements, Product Documents, Amendments, Notices, Waivers, NDA’s (“Contract Documents”), with Provider Channel Customers as assigned by the Director of Offer Development.
Maintain all Contract Documents associated with these customers.
Negotiate Contracts: Serve as the lead negotiator for assigned customers or novel and complex arrangements in the Provider Channel.
Manage and lead the redlining process and the escalation of off template language.
Review contracts to ensure accuracy and compliance to guidance documents, pricing strategies, and respective approvals.
Ensure that all Agreements are drafted in a compliant manner.
Ensure that all Agreements comply with the laws and regulations that govern the Pharmaceutical industry, the Guidance Documents issued by the J&J Legal Department, and Janssen policies and procedures.
Records Retention: Ensure that all approved Agreements are managed according to the JJHCS Records Management procedures.
Assist in Issue Resolution, Post Contract Execution; Serve as the liaison between Pricing Strategy, Account Management, Law Department, Contract Strategy & Analytics, Enterprise Contract Management, and other key stakeholders to resolve issues involving contract language and payment issues, after the contract is executed.
Strategic Planning & Capability Development: Effectively collaborate with peers to balance workload across the customers. Lead planning activities to ensure all contract activity is prioritized and aligned on with appropriate stakeholder alignment.
Lead contract training sessions for Account Management and other business partners as requested.
Actively participate in talent management and leadership within the Provider Offer Development team. This includes direct and indirect talent management, matrix talent management, coaching and mentoring.

Requirements

What you’ll need

Bachelor’s Degree is required.
Paralegal certification, MBA or advanced degree preferred.
Minimum of 8 years business experience, including contract management experience.
Minimum of 4 years of experience drafting and/or negotiating contracts.
Experience in pharmaceutical contract negotiation for Managed Markets, IDN/Provider is strongly preferred.
Excellent verbal and written communication skills, including the ability to articulate business situations clearly and accurately is required.
Ability to influence without authority at all levels, including senior leaderships is required.
Ability to work with all levels in the organization and with customers.
Ability to manage multiple priorities and make decisions in an ambiguous and complex environment.
Big picture orientation and attention to detail; ability to think strategically, to leverage industry knowledge to anticipate and prepare for the future while at the same time, ensuring that contract templates and executed documents accurately reflect approved strategies.
Established organizational skills and the ability to work independently.
Leadership skills needed to indirectly manage contract managers.
Demonstrated ability to delegate effectively and coach and train new contract managers and manage the day-to-day workload effectively for contract managers where necessary (and as applicable).

Benefits

Comp & perks

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

contract managementcontract negotiationdrafting contractsredliningcompliance reviewpricing strategiesrecords managementissue resolutionstrategic planningtalent management

Soft Skills

verbal communicationwritten communicationinfluence without authorityorganizational skillsleadershipcoachingmentoringdecision makingattention to detailstrategic thinking

Certifications

Paralegal certificationMBAadvanced degree