Supervisor, Learning Operations

Johnson & Johnson

Supervisor overseeing day-to-day learning operations, managing a team of Training Facilitators, ensuring compliance and accuracy. Join Johnson & Johnson to innovate in healthcare solutions.

Posted 4/23/2026full-timeRemote • Arizona, Florida, North Carolina, Pennsylvania, Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Oversee daily learning operations activities, including training schedule inputs, enrollments, completions, certifications, and LMS data accuracy
Ensure training plans and calendars are operationally supported and executed on time
Maintain accurate learning records, training catalogs, and documentation to support audit readiness
Support onboarding, recurring training and priority initiatives by ensuring operational coordination and readiness
Identify and resolve issues related to data integrity, timelines, and learning administration
Partner with Quality and Compliance to ensure learning records and reporting meet regulatory and internal standards
Directly manage a team of Learning Facilitators to include goal setting, work prioritization, coaching, and performance feedback
Compile and deliver learning operations, metrics, reports, and status updates to leadership
Recommend workflow, system, or process changes to improve efficiency and reduce operational risk

Requirements

What you’ll need

Bachelor’s degree in related fields such as Training, Healthcare, Pharmaceuticals or Life Sciences
A minimum of 5 years of experience in learning operations, training coordination or program operations
A minimum of 3 years of experience supervising or leading teams
Well versed in MS Office Products (Teams, SharePoint, MS Word, PPT, Excel, etc.)
Demonstrated experience managing high-volume, detail-oriented operational work
Strong organizational, planning, and problem-solving skills
Ability to operate effectively in a fast-paced, operational environment.

Benefits

Comp & perks

Inclusive work environment
Opportunities to build program management and communication capabilities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

learning operationstraining coordinationprogram operationsdata integrityaudit readinessworkflow improvementprocess changesmetrics reportingperformance feedbackgoal setting

Soft Skills

organizational skillsplanning skillsproblem-solving skillscoachingteam leadershipoperational coordinationcommunicationtime managementattention to detailadaptability