Communications Specialist

Johnson & Johnson

Communications Specialist at Johnson & Johnson supporting internal communication for Patient Service Center. Developing materials and managing communication assets for effective execution.

Posted 4/23/2026full-timeRemote • Arizona, Florida, North Carolina, Pennsylvania, Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Support the Patient Service Center (PSC) through the development and execution of clear, tactical internal communications
Create and coordinate communication materials for learning initiatives, onboarding updates, process changes, and priority business communications
Ensure messages are clear, actionable, and delivered consistently to support adoption and execution across PSC
Develop communication materials supporting onboarding, learning updates, launches, and process changes
Draft tactical assets such as announcements, desk drops, job aids, leader talking points, recaps, and reinforcement materials
Coordinate reviews, edits, approvals, and version control with stakeholders
Support execution of communication rollout plans in partnership with program and learning teams
Maintain organized communication assets aligned to approved sources of truth
Track communication timelines, deliverables, and status updates
Partner with learning and operations teams to align communication timing and format with frontline needs.
Other duties as assigned.

Requirements

What you’ll need

Bachelor’s degree in related field
A minimum of 4 years of experience in internal communications, learning communications, or content development
Well versed in MS Office Products (Teams, SharePoint, MS Word, PPT, Excel, etc.)
Strong writing and editing skills
Ability to translate complex information into clear, audience-appropriate messaging
Strong organization, follow-through, and version control skills
Experience supporting fast-paced, cross-functional environments.
Experience in healthcare, life sciences, or other regulated environments (preferred)
Familiarity with learning, onboarding, or change communications (preferred)
Experience with AI / technology applications to optimize communications (preferred)

Benefits

Comp & perks

Johnson & Johnson is an Equal Opportunity Employer
Inclusive work environment
Respect for diversity and dignity of employees
Commitment to personal development and health

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

internal communicationscontent developmentwritingeditingversion controlcommunication rollout plansonboarding communicationschange communicationsAI applicationstechnology applications

Soft Skills

organizationfollow-throughcommunicationcollaborationtactical executionaudience-appropriate messaging