Senior Manager, Technical Product Owner – Legal

Johnson & Johnson

Senior Manager, Technical Product Owner leading Legal Work Management product portfolio at Johnson & Johnson. Driving innovative solutions for legal service delivery using ServiceNow.

Posted 4/23/2026full-timeNew Brunswick • New Jersey • 🇺🇸 United StatesSenior💰 $122,000 - $212,750 per yearWebsite

Tech Stack

Tools & technologies

ITSMServiceNow

About the role

Key responsibilities & impact

Lead the Legal Work Management product portfolio, including solution design, product lifecycle management, prioritization, and financial oversight
Align product roadmaps and delivery plans with global business goals through close collaboration with partners
Champion consistency and scalability of ServiceNow-based solutions across regions
Partner with Product and Enterprise Architects to ensure robust, future-ready platforms
Oversee the full lifecycle of platform solutions—from design and testing to deployment and support
Guide agile squads and coordinate with cross-functional teams including PMO and Tech Services

Requirements

What you’ll need

8–10 years leading complex, global technology programs
5+ years of hands-on experience with ServiceNow, including roadmap development (certifications a plus)
Proven leadership in managing and mentoring high-performing teams
Strong communication and partner engagement skills
Experience inspiring change across diverse organizational landscapes
Expertise in technology lifecycle management and transformation initiatives
Proficiency in budget planning, resource management, and portfolio oversight
Ability to translate business needs into scalable, user-focused solutions
Familiarity with ServiceNow modules such as Work Management, ITSM, or HRSD (preferred)
Understanding of compliance, security, and regulatory frameworks (preferred)
Experience managing hybrid SaaS and custom-built environments (preferred)
Knowledge of Agile and Waterfall methodologies (preferred)
Track record of leading cross-functional initiatives (preferred)

Benefits

Comp & perks

medical
dental
vision
life insurance
short- and long-term disability
business accident insurance
group legal insurance
retirement plan (pension)
savings plan (401(k))
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member
Caregiver Leave – 10 days
Volunteer Leave – 4 days
Military Spouse Time-Off – 80 hours

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

ServiceNowtechnology lifecycle managementbudget planningresource managementportfolio oversightAgile methodologyWaterfall methodologyroadmap developmentcompliance frameworkssecurity frameworks

Soft Skills

leadershipmentoringcommunicationpartner engagementchange managementcollaborationinspiring changecross-functional coordinationuser-focused solution designteam management