
Marketing Manager – Orthopedics
Johnson & Johnson
full-time
Posted on:
Location Type: Hybrid
Location: Palm Beach Gardens • Florida • Massachusetts • United States
Visit company websiteExplore more
Salary
💰 $102,000 - $177,100 per year
About the role
- Serve as the Business Product Owner for the DPS peer-to-peer community platform, owning day-to-day operations, platform requirements, and member experience while partnering with the DPS Community Lead on strategic direction and roadmap prioritization.
- Execute community initiatives including global webinars, in-person engagements, and content programming in partnership with the DPS Community Lead & cross-functional partners.
- Support cross-platform and cross-market expansion of community capabilities, ensuring consistent execution and quality as the community scales to new business units and geographies.
- Manage relationships with credentialed Key Opinion Leaders (KOLs) and collaborate with clinical teams to generate business insights and drive engagement within the community.
- Partner with the DPS Community Lead to identify and implement platform enhancements, new features, and workflow improvements that support the evolving community strategy.
- Own community data integrity, ensuring clean, accurate data flow between community platforms and enterprise data management tools.
- Build and maintain community performance metrics, dashboards, and reporting to track engagement, growth, and impact across markets and business units.
- Analyze community data to surface insights, identify trends, and inform recommendations that the DPS Community Lead can incorporate into strategic planning.
- Partner with the broader Digital Experience team to ensure community data is integrated with enterprise analytics and customer data initiatives.
- Lead the development and distribution of community communications, including newsletters, member updates, and engagement campaigns across business units and regions.
- Support FSO internal communications related to the community to drive field awareness, execution, and achievement of KPIs.
- Collaborate with surgeons, clinical teams, and business unit marketing on content development --including clinical materials, case studies, and testimonials -- to fuel community engagement.
- Partner within the Digital Experience team to ensure community content is delivered efficiently through standardized workflows.
- Partner across business unit marketing, clinical content, professional education, corporate communications, and field sales to align community execution with broader organizational priorities.
- Contribute to governance committee activities to ensure community programs meet strategic, compliance, and regulatory standards.
- Support the DPS Community Lead in socializing community value, driving adoption across business units, and onboarding new stakeholders and markets.
- Coordinate with regional and OUS marketing teams to adapt community programs for local market needs while maintaining global consistency.
Requirements
- Bachelor's degree required in Marketing, Communications, Life Sciences, or a related field
- 5–8+ years of experience in marketing, community management, or digital engagement roles, or similar including experience partnering closely with Professional Education and/or Clinical Sales teams
- Demonstrated experience in MedTech, pharmaceutical, healthcare, or other regulated industries
- Experience coordinating with healthcare professionals and translating clinical content into engaging marketing materials and community programming
- Experience managing digital platforms and data workflows, with strong data literacy and attention to data integrity
- Strong project management skills with the ability to manage multiple initiatives simultaneously across stakeholders and markets
- Excellent written and verbal communication skills with the ability to tailor messages for diverse stakeholder audiences
- Proactive collaborator who can partner effectively across functions without direct authority
- Comfort operating in ambiguity and evolving organizational environments
Benefits
- Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
- This position is eligible to participate in the Company’s long-term incentive program.
- Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period10 days
- Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
community managementdigital engagementdata analysisproject managementcontent developmentdata integritymarketingplatform enhancementsperformance metricsworkflow improvements
Soft Skills
communicationcollaborationproactiveadaptabilitystakeholder managementstrategic planningattention to detailrelationship managementproblem-solvingleadership