Own the global IRM product vision, roadmap, and ongoing delivery for ServiceNow IRM modules (risk assessment, issue & audit management, compliance case management, change/regulatory management, and AI-enabled workflows)
Lead digital transformation of risk management through complex technology implementations from planning through go-live and sustainment
Coordinate cross-functional, matrixed teams and manage stakeholder engagement at all levels, including senior leadership
Translate business needs into clear requirements, user stories, and solution designs
Establish and track KPIs and performance measures; report program status and outcomes
Drive process improvement using frameworks like Lean/Six Sigma and develop playbooks and governance
Ensure solutions meet compliance, quality, and regulatory requirements
Provide subject-matter expertise on risk, compliance, audit, and issue management
Provide support to the additional Enterprise Risk Management solutions ensuring process efficiency and strategic alignment with IRM

Requirements

Bachelor’s degree (JD or Master’s preferred)
8–10+ years of relevant experience in risk management, product ownership, or technology delivery
Strong project/program management and stakeholder management skills
Strong leadership and cross functional influencing skills
Excellent communication skills; able to present to both technical and business audiences
Proven ability to translate complex requirements into actionable solutions
Experience working in matrixed and multi-cultural environments
Excellent communication, leadership, and decision-making skills
Experience with ServiceNow IRM modules or similar GRC platforms preferred
Certifications such as PMP, Agile, ITIL, Lean Six Sigma preferred
Background in process improvement, compliance management, or audit preferred

Benefits

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k))
Eligible to participate in the Company’s long-term incentive program
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
10 days Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

risk managementproduct ownershiptechnology deliveryproject managementstakeholder managementprocess improvementcompliance managementaudit managementAI-enabled workflowsuser stories

Soft Skills

leadershipcross-functional influencingcommunicationdecision-makingstakeholder engagementtranslating requirementsmatrixed environment experiencepresentation skillsstrategic alignmentgovernance

Certifications

PMPAgileITILLean Six Sigma