Johnson & Johnson

Sales Associate – Orthopaedics

Johnson & Johnson

full-time

Posted on:

Location Type: Office

Location: Raleigh • North Carolina • United States

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About the role

  • Assist DePuy Synthes sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers.
  • Assist in the attainment of established sales goals including market share objectives in prescribed territory.
  • Apply knowledge of sales process, product portfolio and customer knowledge to improve sales outcomes.
  • Guide and assist surgeons in the operating room through their clinical and product knowledge.
  • Use product knowledge to present, demonstrate, and ensure proper utilization of DePuy Synthes products.
  • Support customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays.
  • Provide Operating Room and Sterile Processing Department consultation.
  • Troubleshoot and provide other technical assistance; handle customer requests, effectively manage hospital billing, create/close purchase orders.
  • Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions/service levels.
  • Prepare sales reports and documents as required.
  • Maintenance, tracking and effective deployment of equipment, and assets throughout assigned area ensuring product availability.
  • Ensure all promotional materials are maintained in a presentable manner.
  • Ensure DePuy Synthes Services and offering meet highest quality standards.
  • Focus on customer satisfaction and retention; and improving the customers’ insights into DePuy Synthes tangible and non-tangible value proposition and solutions.
  • Differentiate DPS’s products versus competition by providing the customer unique insights.

Requirements

  • Bachelor’s Degree or Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or related experience or Minimum of 4 years of professional and/or related experience or Recently transitioned from Active Military Duty
  • The ability to work in a lab/operating room environment.
  • A valid driver's license issued in the United States
  • The ability to travel which may include weekend and/or overnight travel.
  • Residence in or willingness to relocate to the posted territory.
  • Strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skills required.
  • Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred.
Benefits
  • Job training and development
  • Health insurance
  • Employee assistance program
  • Flexible work arrangements
  • Paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales processproduct portfoliooperating room consultationtechnical assistancehospital billingpurchase orderssales reportsequipment maintenanceproduct utilizationsurgical instruments
Soft Skills
interpersonal communicationnegotiationinfluencingstrategic thinkingproblem solvingbusiness acumencustomer satisfactioncustomer retentionteam collaborationinsight sharing
Certifications
Bachelor’s DegreeAssociate DegreeMedical CertificationCSTPT