
Sales Associate – Orthopaedics
Johnson & Johnson
full-time
Posted on:
Location Type: Office
Location: Columbia • Montana • United States
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About the role
- Assist DePuy Synthes sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers.
- Assist in the attainment of established sales goals including market share objectives in prescribed territory.
- Apply knowledge of sales process, product portfolio and customer knowledge to improve sales outcomes.
- Guide and assist surgeons in the operating room through their clinical and product knowledge.
- Use product knowledge to present, demonstrate, and ensure proper utilization of DePuy Synthes products
- Support customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays; Provide Operating Room and Sterile Processing Department consultation
- Troubleshoot and provide other technical assistance; handle customer requests, effectively manage hospital billing, create/close purchase orders
- Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions/service levels.
- Prepare sales reports and documents as required
- Maintenance, tracking and effective deployment of equipment, and assets throughout assigned area ensuring product availability.
- Ensure all promotional materials are maintained in a presentable manner.
- Ensure DePuy Synthes Services and offering meet highest quality standards.
- Focus on customer satisfaction and retention; and improving the customers’ insights into DePuy Synthes tangible and non-tangible value proposition and solutions.
- Differentiate DPS’s products versus competition by providing the customer unique insights.
Requirements
- Bachelor's Degree or Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or related experience or Minimum of 4 years of professional and/or related experience or Recently transitioned from Active Military Duty
- The ability to work in a lab/operating room environment.
- A valid driver's license issued in the United States
- The ability to travel which may include weekend and/or overnight travel.
- Residence in or willingness to relocate to the posted territory.
- Strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skills required.
- A qualified candidate will be efficient, organized, self-motivated, positive and pro-active
- Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
surgical instrumentsclinical knowledgeproduct knowledgesales processcustomer supporttroubleshootinghospital billingpurchase orderssales reportingequipment maintenance
Soft Skills
interpersonal communicationnegotiationinfluencingstrategic thinkingproblem solvingbusiness acumenorganizationself-motivationpositivityproactivity
Certifications
Bachelor's DegreeAssociate DegreeMedical CertificationCSTPT