Director – Customer Order Experience
Johnson & Johnson
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇧🇪 Belgium
Visit company websiteJob Level
Lead
About the role
- Responsible for the overall strategic direction for technology supporting Customer Order Experience capabilities globally.
- Align product strategy, roadmap, technical capabilities, and delivery in support of current and future business goals.
- Collaborate with Senior Business and Technology Leaders to identify, prioritize, and ensure consistent product delivery with quality.
- Drive measurable value aligned to business strategy, fostering a culture of innovation.
Requirements
- Must have a Bachelor's Degree or equivalent work experience.
- Experience in digital and emerging technology with demonstrated results required.
- 7+ years of IT product management including process improvement, customer centric design thinking, technical solutioning is required.
- Strong Business Acumen & Communication skills.
- Demonstrated ability to work with business partners to understand business requirements and define a data and analytics strategy and the associated capabilities.
- Strong leadership experience in building highly effective, collaborative teams with strong track record of successful delivery.
- Preferred: Prior experience managing and leading global technology teams is preferred
Benefits
- Equal Opportunity Employer
- Interview process that is inclusive of applicants' needs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
IT product managementprocess improvementcustomer centric design thinkingtechnical solutioningdata and analytics strategy
Soft skills
business acumencommunication skillsleadershipcollaborationinnovation
Certifications
Bachelor's Degree