Account Manager

• Develop and implement strategic sales plans to achieve territory sales targets and maximize market penetration
• Build and maintain strong, long-lasting relationships with office-based labs and healthcare professionals to drive customer loyalty
• Conduct market analysis to identify opportunities, trends, and threats, providing actionable insights to enhance sales strategies
• Demonstrate in-depth knowledge of Shockwave’s products and technology, effectively communicating value propositions to clients
• Maintain a deep understanding of reimbursement processes as they pertain to Shockwave products, effectively articulating this information to customers to facilitate successful reimbursement outcomes
• Educate customers on Shockwave products and their proper clinical use by delivering engaging presentations and hands-on demonstrations
• Collaborate with cross-functional teams to ensure a cohesive approach to customer satisfaction and sales objectives
• Provide ongoing training and support to healthcare professionals on product usage and clinical applications
• Maintain accurate records of customer interactions, sales activities, and performance metrics using CRM software
• Prepare and deliver compelling presentations to diverse audiences, including physicians, clinical staff and management
• Stay current with industry developments, market changes, and regulatory modifications that may affect the business

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