Senior Staff Electronics System Engineer

Johnson Controls

Senior Staff Electronics Systems Engineer at Johnson Controls providing technical support globally for complex technical issues. Collaborating closely with sales and service teams to enhance product reliability.

Posted 6/16/2026full-timeRemote • Pennsylvania • 🇺🇸 United StatesSenior💰 $115,000 - $150,000 per yearWebsite

About the role

Key responsibilities & impact

Provide technical support for our New Product Introduction (NPI) team and to create and maintain literature for the instructions.
Provide day-to-day technical support for key Accounts to Field Sales & Service organization on a global basis via site visit, phone, fax, or email.
Provide day-to-day technical support for Product Technical Support (PTS) Tiers II and VI primarily on a global basis via site visit, phone, fax, or email.
Accountable to create and maintain technical service bulletins, service letters, and work directly with our publishing team in Cork, Ireland.
Drive product reliability through the Continuous Improvement Process for both existing products and new products being introduced.
Product Technical Support Subject Matter Experts (SME) provides technical support and interacts with quality team and engineering to improve overall life cycle cost.

Requirements

What you’ll need

Bachelor’s degree in Electrical Engineering or a related field.
8+ years of experience with power electronics.
Experience with starters and variable speed drives.
Ability to analyze and solve complex product power electronic problems.
Must have experience in creating and maintaining technical documents (or manuals, etc.).

Benefits

Comp & perks

This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance.
This position includes a competitive benefits package.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

power electronicsstartersvariable speed drivestechnical documentationtechnical supportContinuous Improvement Processproduct reliabilityproblem analysiscomplex problem solving

Certifications

Bachelor’s degree in Electrical Engineering