Regional HVAC Service Manager

Johnson Controls

HVAC Service Manager at Johnson Controls managing operational focus and customer satisfaction. Driving service growth and team development while ensuring compliance with safety and process standards.

Posted 4/24/2026full-timeMilwaukee • Illinois, Minnesota, Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $141,000 - $188,000 per yearWebsite

About the role

Key responsibilities & impact

Johnson Controls Regional HVAC Service Managers enable growth with strong operational focus and delivery execution for our customers.
Drive significant service growth and constant improvement on pace of performance.
Aggressively connect assets to accelerate digitization benefits for customers and JCI operations.
Supervising, mentoring and developing direct reports
Elevate technician engagement and service agreement retention.
Delivers JCI Zero Harm safety culture by leading Safety KPIs within the Region to achieve TRIR/LWIR outcome improvement.
Drives a customer centric culture at all levels and places the highest priority on customer satisfaction throughout the installation process.
Ensures Regional Implementation of new Install and Service functional process and initiatives launched by functional teams.
Works with Market General Managers to ensure Install and Service Managers and sellers are upskilled using coaching as well as established learning and development programs and tools.
Works with local teams to hire, develop and retain a pipeline of diverse talent.
Delivers quarterly Regional Install and Service revenue growth, margin expansion, net billing, cash collections, trade working capital, service linkage.
Drives Security operational standards & Compliance to process.
Leads Install and Service executed revenue forecasting process for the Region and follows other LSW guidelines.
Collaborates with Region Commercial and Functional leadership to ensure cross functional collaboration and implementation of required SOPs.

Requirements

What you’ll need

At least 5 years running a Commercial HVAC business
Strong leadership skills with the ability to influence and inspire others
Experience with contracting, understanding S&OP, construction legalities, procurement, functional support structures, change management
Developing strategic growth plans at the local or multi market level
Deep understanding of service impacts on P&L
Relentless customer-first mentality, Fostering and maintaining customer satisfaction
Executing and improving established processes
Building high performing teams, Influencing skills, Developer of skills in others
Connects strategy to execution.
Problem solves
Communicates well with internal and external stakeholders
Marshalls and allocates resources effectively
Creates trust through role modeling, follow through, and small say/do gap
Change and learning agility

Benefits

Comp & perks

Competitive salary
Paid vacation/ 15 days vacation first year + Holidays & Sick-time
Comprehensive benefits package including 401K, medical, dental, and vision care – Available day one
Extensive product and on the job/cross training opportunities
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
Company vehicle

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Commercial HVACS&OPcontractingprocurementchange managementP&L managementrevenue forecastingservice agreement retentionsafety KPIsprocess improvement

Soft Skills

leadershipinfluencecustomer satisfactionteam buildingcommunicationproblem solvingresource allocationtrust buildingstrategic planninglearning agility