Johnson Controls

Oracle Transportation Management Analyst, OTM

Johnson Controls

full-time

Posted on:

Location Type: Office

Location: Mexico City • Mexico

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Tech Stack

Oracle

About the role

  • Analyze and configure Oracle Transportation Management to meet business requirements and enhance operational efficiency.
  • Provide development and support for Johnson Controls transportation planning landscape and work closely with integrated applications including ERPs (SAP, Oracle), WMS, visibility and rating applications to ensure seamless operations and integration.
  • Perform triage on day-to-day OTM system issues, providing timely resolution for complex challenges, and supporting enhancement requests through JIRA.
  • Demonstrate expertise in OTM core modules including Order Management, Shipment Management, Visibility, Contracts and Rates Management along with agents and workflows, User configuration, integrations, operational planning, financials, and reporting.
  • Collaborate with internal stakeholders to identify areas for improvement and develop strategies for transportation optimization.
  • Provide technical support and troubleshooting for OTM-related issues, ensuring timely resolution of incidents.
  • Debug log files, configure custom events and reports, and utilize business intelligence (BI) tools to support decision-making processes.
  • Maintain high levels of customer satisfaction by adhering to delivery and service quality standards.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or a related field
  • 5+ years of experience working with Oracle Transportation Management
  • Strong analytical and problem-solving skills with attention to detail.
  • Fluent in English (mandatory)
  • Excellent communication and collaboration skills.
  • Knowledge of transportation logistics processes and systems.
Benefits
  • Comprehensive benefits package
  • Opportunities for professional growth and development
  • Supportive and inclusive work environment
  • Commitment to work-life balance and employee well-being
  • Engagement in meaningful projects that make a difference
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Oracle Transportation ManagementSAPWMSJIRAbusiness intelligenceOrder ManagementShipment ManagementVisibilityContracts ManagementRates Management
Soft Skills
analytical skillsproblem-solving skillsattention to detailcommunication skillscollaboration skillscustomer satisfactionstrategic development
Certifications
Bachelor’s degree in Computer ScienceBachelor’s degree in Information Technology