Human Resources

• Manage and guide a team of 10 HR Operations professionals to ensure high-quality service delivery
• Foster a performance-driven culture and set clear performance expectations and goals
• Drive continuous improvement initiatives to streamline processes and enhance service delivery
• Create and customize dashboards to prioritize team and individual workloads
• Develop and coach team members through feedback, mentoring, and professional development planning
• Collaborate with Talent Acquisition, Total Rewards, Payroll and other stakeholders
• Ensure timely and accurate processing of requests within HR systems (Workday) and case management
• Maintain compliance with HRSSC transactional processes and regulatory requirements
• Resolve discrepancies and perform data corrections and analysis within Workday
• Conduct process analysis, optimization, and documentation for audits and internal requests
• Maintain cooperative relationships with employee representatives and ensure compliance with labor law for hiring, job changes, and terminations
• Manage compensation and benefits processes such as bonuses, anniversaries, and salary reviews
• Lead and support national and international HR projects

Senior HR Team Lead

Lead Architect – Migration, SAP HCM

HR Rotation Program

HR Operations Specialist, Dutch Speaker