Johnson Controls

National Account Manager, Security

Johnson Controls

full-time

Posted on:

Location Type: Remote

Location: Kentucky • North Carolina • United States

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Salary

💰 $80,000 - $110,000 per year

About the role

  • Develop and expand existing and new National Accounts within a defined territory
  • Provide input such as, relevant market information, sales and marketing strategies, vision and goals
  • Drive new sales opportunities with existing customers, positioning the company for success
  • Personally contact and secure new business accounts, typically with multiple site locations within the designated region
  • Lead all aspects of assigned accounts within their portfolio, including but not limited to: opportunity identification; pre-sales planning; deal execution; post sales installation planning and follow up; customer issue resolution relating to invoicing, service and other issues in order to ensure post-sales satisfaction and facilitate long term relationships with strong potential for repeat business
  • Achieve targeted sales growth for National Accounts at a rate and profit margin consistent with the national business plan
  • Drive wider and deeper account penetration with new and existing accounts through frequent proactive contact with accounts; building, growing and maintaining positive relationships with multiple departments (facilities, loss prevention, IT, finance) and key decision makers at multiple levels within customer organizations
  • Formulate a sound business plan to provide acceptable sales growth in accordance with established plan and market share targets
  • Work with Sales Director to meet profitability goals
  • Ensure responsiveness and service delivery through utilization of internal infrastructure including Customer Monitoring Centers (CMC’s), National Account Service Center (NASC), Business Operations, support team, and Johnson Controls sales & service offices (SSO’s)
  • Acts as a central point of contact to service existing or assigned account’s needs and requests
  • Provide current market information such as current trends, sales techniques, application of products in various markets, suggested marketing programs to the Sales Director
  • Working with management and Corporate Marketing, implement promotional programs
  • Establish and maintain a high level of quality and timely service to customers for maximum retention
  • Maintain and grow RIF base for assigned accounts

Requirements

  • College Degree in Sales/Marketing or other related field preferred
  • Minimum of five (5) years of commercial sales experience, including three (3) years of major accounts sales of electronic security or related validated experience within a large corporation
  • Proven sales ability with high-level corporate contacts
  • Ambitious attitude, leadership ability and ability to be a great teammate at all levels
  • Excellent oral and written communication skills
  • Ability to comprehend and make valid contributions to developing a business plan, including sales and marketing strategies
  • Ability to Travel 25%+
Benefits
  • Competitive salary
  • Generous paid vacation, holidays, and sick time - 15 days of vacation in your first year to promote work-life balance
  • Comprehensive benefits package, including 401K, medical, dental, and vision care, available from day one
  • An encouraging and collaborative team environment that values diverse perspectives and fosters innovation
  • On-the-job and cross-training opportunities
  • A strong commitment to safety through our Zero Harm policy, ensuring a safe and secure workplace for all employees
  • JCI Employee discount programs (The Loop by Perk Spot)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales strategiesmarket analysisbusiness planningaccount managementcustomer issue resolutionsales growthaccount penetrationpromotional programsservice deliverysales techniques
Soft skills
leadershipcommunicationteamworkrelationship buildingambitious attitudeproblem-solvingcustomer serviceresponsivenesscollaborationadaptability
Certifications
College Degree in Sales/Marketing