VP, Cloud Security Architecture
Synchrony
AWSAzureCloudTerraform
Lead Development Specialist, Security
Johnson Controls
full-time
Posted on:
Location Type: Hybrid
Location: Oak Brook • Illinois, Wisconsin • 🇺🇸 United States
Visit company websiteSalary
💰 $18 - $25 per hour
Job Level
Senior
About the role
- You will be responsible for managing an intake queue that includes a variety of Johnson Controls (JCI) products and services, tailored for both existing clients and potential whitespace opportunities.
- Using company-provided tools such as a laptop and headset, you will engage clients via phone and email to qualify leads and schedule meetings for Security Front Line Sales or Security Inside Sales representatives.
- Initiate proactive outreach to clients using phone and email, guided by a consultative approach that prioritizes understanding over selling.
- Apply active listening and strategic questioning techniques to uncover client needs, pain points, and business challenges.
- Tailor conversations to align JCI’s security solutions with the client’s operational goals, creating a compelling reason to engage further.
- Utilize CRM tools and lead management platforms to assess inbound inquiries, ensuring each lead meets qualification criteria before handoff.
- Convert qualified leads to scheduled appointments for Security Front Line Sales or Inside Sales representatives, maintaining a high conversion rate.
- Maintain detailed records of interactions and outcomes to support data-driven decision-making and continuous improvement.
- Build and manage a dynamic pipeline by consistently following up with prospects and re-engaging dormant leads.
- Develop long-term relationships with potential clients through value-driven communication and timely follow-ups.
- Partner closely with sales teams to ensure seamless lead handoff and alignment on messaging, timing, and client expectations.
- Stay up to date on JCI’s evolving product and service offerings, especially within the security portfolio, to confidently speak to their value.
Requirements
- 0-2 years of Inside Sales, telemarketing, or customer interaction experience.
- Customer-focused with a passion for delivering high-quality client experience.
- Strong communicator and active listener with a consultative approach.
- Team-oriented and able to build effective working relationships.
- Organized and able to prioritize tasks and execute as needed.
- Preferred 2-4 years of Inside Sales, telemarketing, or customer interaction experience.
- Track record of over-achieving goals.
- Demonstrated ability to influence account decision makers at key levels.
- Strong phone presence and experience dialing a high volume of calls (45-60 avg.) per day.
Benefits
- Competitive Pay and Sales Incentive Plan
- Extensive Training with Best-in-Industry Resources
- Career Advancement Opportunities across Businesses and Geographies
- Comprehensive Benefits Package, including Retirement Savings Plan, Pension, Extended Health Care, and Dental
- Refer-A-Friend Bonuses
- Encouraging, supportive, and collaborative team environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
lead qualificationpipeline managementdata-driven decision makingconversion rate optimizationstrategic questioningactive listening
Soft skills
customer-focusedstrong communicatorteam-orientedrelationship buildingorganizational skillsprioritizationconsultative approach
