Service Administrator
Johnson Controls
full-time
Posted on:
Location Type: Office
Location: Reading • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
ERP
About the role
- Responsible for coordinating purchase orders from clients
- Upload purchase orders into ERP system for team progression
- Responsible for invoicing internal and external clients
- Complete paperwork validation and auditable checks
- Carry out verification checks on field service engineer reports
- Raise invoices and collaborate with offshore Finance teams
- Work on multiple customer portals
- Submit supplier remittances and issue customer remittances
- Assist Senior Management in cash collection
- Manage admin duties, including emails and telephones
- Manage diaries and reschedule works as necessary
Requirements
- Customer Service skills and experience
- Outstanding written and verbal skills
- Ability to multi-task and work well in a high-pressured environment
- Computer proficiency with the ability to handle multiple PC applications at once
- A strong sense of urgency, the ability to follow-through and have attention to detail
- Excellent decision making and problem-solving skills
- Good organizational skills
- Previous invoicing / administration experience
Benefits
- Competitive salary and overtime rates
- Paid holidays including all bank holidays and sick pay
- Comprehensive benefits package including pension matched contribution
- Life assurance
- Employee assistance program
- Employee referral scheme
- Employee discounts including high street brands
- Cycle 2 work scheme
- Discount on Johnson Controls security products
- Extensive on the job/cross training opportunities
- Encouraging and collaborative team environment
- Access to business resource groups
- Training on our company values and products
- Company equipment to complete all jobs
- Long term career development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
invoicingpurchase order managementpaperwork validationauditable checksverification checkscash collectionadministration
Soft skills
customer servicewritten communicationverbal communicationmulti-taskingattention to detaildecision makingproblem-solvingorganizational skillsability to work under pressure